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Assistant Manager for Restaurant Operations

3 months ago

Upper Tantallon, Nova Scotia, Canada Tim Hortons Full time
Position Overview

The Assistant Manager plays a crucial role in overseeing the daily functions of our restaurant, ensuring smooth operations and exceptional customer service.

Qualifications
  • Education: Completion of secondary school or equivalent experience is required.
  • Experience: A minimum of 2 years of relevant experience in a similar role.
Budget Management

Responsible for managing a budget of $0 - $100,000.

Key Responsibilities
  • Assess and enhance daily operational processes.
  • Oversee and evaluate staff performance to ensure high standards.
  • Organize and plan daily activities for the team.
  • Develop and manage staff schedules.
  • Provide guidance and supervision to team members.
  • Conduct training sessions for new and existing staff.
  • Manage cash flow and prepare financial reports.
  • Maintain inventory and ensure proper stock levels.
  • Ensure compliance with health and safety regulations.
  • Contribute to marketing strategies and execution.
  • Address and resolve customer inquiries and complaints.
  • Deliver outstanding customer service consistently.
Supervisory Responsibilities

Supervise a team ranging from 1 to more than 20 individuals.

Work Environment
  • Fast-paced and dynamic atmosphere.
  • Ability to work under pressure and meet tight deadlines.
  • Requires attention to detail and a combination of sitting, standing, and walking.
  • Must be able to stand for extended periods.
Personal Attributes
  • Dependable and reliable.
  • Strong interpersonal and communication skills.
  • Organized and efficient in multitasking.
  • Client-focused with a commitment to service excellence.
Employment Details
  • Type: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week