Immigration Support Specialist
3 weeks ago
About Catholic Social Services:
Catholic Social Services is a prominent organization dedicated to providing assistance and hope to individuals in need. With over six decades of experience, we are one of the largest multi-functional social service agencies in Canada, employing more than 1900 staff and numerous volunteers across various programs in Central Alberta and Edmonton. Our core values of humility, compassion, and respect guide our mission to serve diverse communities.
Position Overview:
We are currently seeking a full-time, contract Immigration Support Specialist to enhance our Immigration team. In this role, you will provide exceptional client-focused support, demonstrating confidence and a commitment to facilitating successful transitions for newcomers.
Key Responsibilities:
- Evaluate the needs of clients and identify appropriate services required for their integration.
- Create tailored service plans based on assessments, establishing achievable goals and timelines.
- Address critical needs by providing direct services or referrals for essentials such as housing, food, healthcare, education, and safety.
- Deliver case management services to ensure comprehensive support for clients.
- Engage in advocacy and mediation to address systemic barriers faced by newcomers.
- Foster collaborative relationships with community resources and service providers.
- Document and track client progress, including crisis management situations and follow-up referrals.
- Conduct orientation sessions on relevant settlement topics to facilitate integration into Canadian society.
- Maintain accurate client records while ensuring confidentiality and compliance with reporting requirements.
- Represent the agency professionally in community engagements and committees.
Qualifications:
- A Degree in Social Work, Human Services, or a related field.
- Proficiency in Arabic and an additional language such as Somali or French is advantageous.
- A minimum of two years' experience working with newcomers to Canada.
- Certification as a Settlement Practitioner is preferred.
- A valid driver's license and a clean driving record are required.
- Current Police Information Check and Child Intervention Record Check.
What We Offer:
- Competitive annual compensation based on qualifications and experience.
- Flexible benefits options upon eligibility.
- Opportunities for professional growth within a dynamic and innovative agency.
We appreciate all applicants for their interest; however, only those selected for an interview will be contacted. We are committed to diversity and provide equal opportunities to all qualified candidates.
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