Culinary Service Supervisor

4 weeks ago


Cranbrook, Canada McDonald's Restaurant Full time
Position Overview

The Culinary Service Supervisor plays a vital role in ensuring the smooth operation of food service at McDonald's Restaurant. This position requires a blend of leadership, organizational skills, and a commitment to quality customer service.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is required.
Work Environment

The work environment is characterized by:

  • High noise levels
  • Heat from cooking equipment
Work Setting

This role is primarily focused on:

  • On-site customer service
  • Restaurant operations
Key Responsibilities

The Culinary Service Supervisor will be responsible for:

  • Developing strategies to meet work schedules effectively.
  • Overseeing and coordinating the activities of staff involved in food preparation and portioning.
  • Training employees on job responsibilities, sanitation, and safety protocols.
  • Estimating the necessary ingredients and supplies for meal preparation.
  • Ensuring food quality and service standards are consistently met.
  • Addressing customer inquiries and resolving complaints.
  • Maintaining accurate records of inventory, repairs, sales, and waste.
  • Preparing and submitting relevant reports.
  • Supervising the assembly of food trays.
  • Creating and managing work schedules for staff.
Supervisory Responsibilities

This position involves supervising:

  • 5-10 staff members, including food service counter attendants and food preparers.
Work Conditions

Ideal candidates should be prepared for:

  • A fast-paced work environment.
  • Extended periods of standing.
Personal Attributes

Successful candidates will demonstrate:

  • A strong client focus.
  • Effective interpersonal skills.
  • Flexibility in adapting to changing situations.
  • A collaborative team player attitude.
Screening Questions

Applicants may be asked the following:

  • Availability for shift or on-call work.
  • Readiness for the advertised start date.
  • Current student status.
  • Legal eligibility to work in Canada.
  • Willingness to relocate for the position.
  • Proximity to the advertised location.
  • Previous experience in the food service industry.
Experience Requirements

Candidates should have:

  • 1 to 2 years of relevant experience.
Financial and Other Benefits

Benefits include:

  • Group insurance coverage.
  • Additional benefits.
  • Permanent employment duration.
  • Working language: English.
  • Work hours: 35 to 40 hours per week.


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