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Culinary Services Supervisor

2 months ago

Cranbrook, Canada McDonald's Restaurant Full time
Position Overview

The role of the Food Service Supervisor is essential in ensuring the smooth operation of our dining establishment. This position involves overseeing the daily activities of food preparation and service, ensuring high standards of quality and customer satisfaction.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is required.
Work Environment

The work environment can be characterized as:

  • Noisy
  • Hot
Work Setting

This position is primarily focused on:

  • On-site customer service
  • Restaurant operations
Key Responsibilities

The Food Service Supervisor will be responsible for:

  • Developing strategies to meet work schedules.
  • Supervising and coordinating the activities of staff involved in food preparation and portioning.
  • Training team members on job responsibilities, sanitation, and safety protocols.
  • Estimating the necessary ingredients and supplies for meal preparation.
  • Ensuring that food quality and service standards are met.
  • Addressing customer complaints and concerns effectively.
  • Maintaining accurate records of inventory, repairs, sales, and waste.
  • Preparing and submitting relevant reports.
  • Overseeing the assembly of food trays.
  • Establishing work schedules for staff.
Supervisory Responsibilities

This role involves supervising:

  • 5-10 staff members, including food service counter attendants and food preparers.
Physical and Work Conditions

The job requires:

  • Ability to work in a fast-paced environment.
  • Standing for extended periods.
Personal Attributes

Successful candidates will demonstrate:

  • Strong client focus.
  • Effective interpersonal skills.
  • Flexibility and adaptability.
  • Team-oriented mindset.
Experience Requirements

Candidates should have:

  • 1 to 2 years of relevant experience in the food service industry.
Financial and Other Benefits

We offer:

  • Group insurance benefits.
  • Additional benefits.
  • Permanent employment duration.
  • Working hours ranging from 35 to 40 hours per week.