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Culinary Services Supervisor

3 months ago

Cranbrook, Canada McDonald's Restaurant Full time
Position Overview

The role of a Food Service Supervisor is essential in ensuring the smooth operation of our restaurant. This position involves overseeing the daily activities of food preparation and service, while maintaining high standards of quality and customer satisfaction.

Educational Requirements
  • Completion of secondary (high) school education is mandatory.
Work Environment

The work setting is characterized by:

  • High noise levels
  • Warm temperatures
Responsibilities

The key responsibilities include:

  • Developing effective methods to achieve work schedules.
  • Supervising and coordinating the activities of food preparation staff.
  • Training employees on their job functions, sanitation practices, and safety protocols.
  • Estimating the necessary ingredients and supplies for meal preparation.
  • Ensuring food quality and service standards are consistently met.
  • Addressing and resolving customer complaints and concerns.
  • Maintaining accurate records of inventory, repairs, sales, and waste.
  • Preparing and submitting relevant reports.
  • Overseeing the assembly of food trays.
  • Establishing work schedules for the team.
Supervisory Responsibilities

This position involves supervising a team of:

  • 5-10 staff members, including food service counter attendants and food preparers.
Physical and Work Conditions

The role requires:

  • Ability to work in a fast-paced environment.
  • Standing for extended periods.
Personal Attributes

Successful candidates will demonstrate:

  • Strong client focus.
  • Excellent interpersonal skills.
  • Flexibility and adaptability.
  • Ability to work effectively as part of a team.
Screening Questions

Potential candidates should consider the following:

  • Availability for shift or on-call work.
  • Ability to start on the advertised date.
  • Current student status.
  • Legal eligibility to work in Canada.
  • Willingness to relocate for the position.
  • Proximity to the job location.
  • Previous experience in the food service industry.
Experience Requirements

A minimum of 1 year to less than 2 years of relevant experience is required.

Financial and Other Benefits

We offer:

  • Group insurance benefits.
  • Additional benefits.
  • Permanent employment status.
  • Work hours ranging from 35 to 40 hours per week.