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Franchise Operations Specialist

2 months ago


Toronto, Ontario, Canada Little Caesars Full time
About the Role

We are seeking a highly skilled and experienced Business Development Consultant to join our team at Little Caesars. As a key member of our operations team, you will play a critical role in driving business growth and excellence across our franchise network.

Key Responsibilities
  • Business Development: Develop and implement business strategies to drive sales growth, improve operational efficiency, and enhance customer satisfaction.
  • Franchise Support: Provide expert guidance and support to franchisees to ensure they have the tools and resources needed to succeed.
  • Market Analysis: Conduct market research and analysis to identify trends, opportunities, and challenges that impact our business.
  • Training and Development: Design and deliver training programs to equip franchisees and their teams with the skills and knowledge needed to excel in their roles.
  • Communication: Foster strong relationships with franchisees, corporate departments, and other stakeholders to ensure effective communication and collaboration.
  • Travel: Travel extensively throughout the region to visit franchisees, conduct business reviews, and provide on-site support.
Requirements
  • Education: Bachelor's degree in business, marketing, or a related field.
  • Experience: Four years of previous restaurant or retail management experience.
  • Skills: Strong relationship-building, team leadership, and communication skills. Demonstrated planning, analytical, problem-solving, and decision-making skills.
  • Technical Skills: Basic proficiency with MS Office Suite, including Word, Excel, and PowerPoint.
  • Travel Requirements: Ability to travel by airplane and automobile to visit franchisees and inquirers.
Preferred Qualifications
  • Little Caesars Operation Experience: Certified Little Caesars training manager or region manager with a proven record of profitability.
  • Multi-Unit Management Experience: Proven track record of managing multiple locations and driving business growth.
  • Point of Sale System Experience: Familiarity with point of sale systems and ability to analyze sales data.
  • Knowledge of Legal and Other Issues Related to Franchising: Understanding of legal and regulatory requirements related to franchising.