Hotel Operations Supervisor

4 weeks ago


Kapuskasing, Canada TRAVELODGE Full time
Position Overview

The Hotel Operations Supervisor plays a crucial role in ensuring the smooth functioning of the hotel environment. This position involves overseeing daily operations and ensuring guest satisfaction through effective management and coordination.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is mandatory.
Work Environment

This role is set within a dynamic hospitality environment, specifically in hotels, motels, or resorts.

Key Responsibilities
  • Perform the same duties as the team members being supervised.
  • Assist guests with special requirements to enhance their experience.
  • Coordinate, assign, and review tasks among staff members.
  • Recruit and train new employees on job responsibilities, safety protocols, and company standards.
  • Ensure the functionality of computer systems and equipment, organizing repairs as necessary to maintain operational continuity and service quality.
  • Order necessary materials and supplies to support hotel operations.
Work Conditions and Physical Demands
  • Must exhibit strong attention to detail.
  • Ability to thrive in a fast-paced environment.
  • Willingness to stand for extended periods.
  • Capability to work effectively under pressure.
Personal Attributes
  • Strong client focus and commitment to service excellence.
  • Effective interpersonal communication skills.
  • Exceptional verbal communication abilities.
  • Flexibility and adaptability in various situations.
  • Proactive and self-motivated.
  • Highly organized with strong time management skills.
  • Ability to work collaboratively as part of a team.
Experience Requirements
  • Minimum of 1 year and less than 2 years of relevant experience.
  • This is a permanent position.
  • Work language is English.
  • Expected working hours range from 35 to 40 hours per week.

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