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2 months ago
We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Park Inn Motel. As an Assistant Hotel Manager, you will play a key role in ensuring the smooth operation of our hotel, providing exceptional customer service, and leading a team of staff.
Key Responsibilities- Recruitment and Staff Management
Recruit, hire, and train staff to meet the needs of our hotel, ensuring that we have the right people in the right roles.
Customer ServiceProvide exceptional customer service to our guests, responding to their needs and resolving any issues that may arise.
Performance ManagementConduct regular performance reviews with staff, providing feedback and coaching to help them improve their skills and performance.
Training and DevelopmentDevelop and implement training programs to ensure that staff have the skills and knowledge they need to perform their roles effectively.
Front Desk OperationsManage the front desk operations, including checking in and out guests, handling room assignments, and resolving any issues that may arise.
Marketing and SalesDevelop and implement marketing plans to attract new customers and increase revenue.
SupervisionSupervise a team of 5-10 staff, providing guidance and support to help them perform their roles effectively.
Requirements- Education
Secondary (high) school graduation certificate.
Experience2 years to less than 3 years of experience in a similar role.
LanguageEnglish.
