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Hotel Operations Manager

2 months ago


Kapuskasing, Canada Park Inn Motel Full time
About the Role

We are seeking a highly skilled and experienced Assistant Hotel Manager to join our team at Park Inn Motel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Recruit, train, and supervise a team of 5-10 staff members
  • Conduct performance reviews and provide coaching to improve staff performance
  • Develop and implement marketing plans to increase hotel occupancy and revenue
  • Manage front desk operations, including check-in, check-out, and guest services
  • Address customer complaints and concerns in a professional and timely manner
  • Establish and maintain a positive and productive work environment
Requirements
  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience in a similar role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment