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Hospitality Operations Supervisor
3 months ago
The role of the Hospitality Operations Supervisor at TRAVELODGE involves overseeing daily activities within the lodging establishment, ensuring a high standard of service and operational efficiency.
Qualifications- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years in a supervisory role within the hospitality sector
This position is set in a dynamic environment typical of hotels, motels, and resorts, where the ability to manage multiple tasks efficiently is essential.
Key Responsibilities- Perform the same duties as the team members you supervise
- Assist guests with special requirements to enhance their experience
- Coordinate, assign, and review the work of staff members
- Recruit and train new employees on job responsibilities, safety protocols, and company policies
- Ensure the smooth operation of computer systems and equipment, arranging for repairs as necessary to maintain service quality
- Order and manage inventory of materials and supplies
- Attention to detail is crucial
- Ability to thrive in a fast-paced environment
- Willingness to stand for extended periods
- Capability to work under pressure
- Strong client focus
- Effective interpersonal skills
- Excellent verbal communication abilities
- Flexibility and adaptability
- Proactive and initiative-driven
- Highly organized
- A collaborative team player
- Job Type: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
