Client Engagement Representative

3 weeks ago


London, Ontario, Canada Info-Tech Research Group Full time

About Us

Info-Tech Research Group is a leading IT research and advisory firm, dedicated to supporting over 30,000 IT professionals globally. We are currently seeking motivated Sales Development Representatives to become a part of our dynamic team.

Why Choose Info-Tech?

As a company focused on growth and innovation, we have consistently achieved year-over-year expansion throughout our 25 years in business, including notable success during challenging times. We are proud to be recognized among the Top 3 on the Top Companies List in Canada.

Joining Info-Tech means gaining access to unlimited opportunities for professional advancement in your area of expertise or interests. We prioritize continuous learning and are willing to invest in your professional development, including funding for relevant certifications.

Your Responsibilities

  • Identify and qualify new leads while nurturing marketing-generated prospects.
  • Generate sales opportunities by arranging appointments for the broader Sales team.
  • Coordinate sales presentations for Senior Account Executives.
  • Learn from our Sales Leadership and apply effective selling and influencing techniques to secure qualified appointments.
  • This is an entry-level position; success in this role may lead to greater responsibilities and the chance to manage a sales territory independently.

What We Seek

  • Intellectual curiosity and agility: A desire to continuously learn about our products and customer needs.
  • Strong communication skills: Ability to engage with individuals at all organizational levels.
  • Active listening abilities: Skill in listening and responding to customers to enhance mutual understanding.
  • Organizational and time management skills: Capacity to work independently and stay self-motivated.
  • Persistence and resilience: Demonstrated tenacity in managing the appointment-setting process, overcoming challenges creatively.
  • Preferred: 1 year of experience in retail, customer service, or a professional setting.
  • A Bachelor's degree is required.

What We Offer

  • Comprehensive benefits package.
  • Generous time-off policies, including summer hours and a winter holiday break.
  • RRSP matching program.
  • Funding for professional development and training opportunities.
  • Employee scholarship initiatives.
  • Service length awards, including travel and additional time off.
  • Book purchase program.
  • Onsite amenities such as a gym and recreational activities.

Remote/In-Office Policy

  • This position requires in-office presence for three days a week.

Info-Tech Research Group is an equal opportunity employer committed to fostering diversity and inclusion. We do not discriminate based on any legally protected status or characteristic and welcome all qualified applicants.



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