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Client Relations Expert
3 months ago
Customer Care Representative - GERMAN speaking
As a Customer Care Representative (CCR), you will play a crucial role in delivering exceptional service by effectively addressing client inquiries and resolving issues in a timely manner.
The ideal candidate will possess a strong customer-centric approach, demonstrate adaptability, and exhibit excellent communication abilities. Proficiency in both English and German is a requirement.
Key Responsibilities:
- Deliver outstanding customer service
- Efficiently resolve client issues
- Exhibit comprehensive knowledge of products and services
- Collaborate with various internal departments
- Engage with clients in a clear and effective manner
- Take initiative and responsibility for client inquiries
- Continuously enhance customer support processes
- Maintain precise records of client interactions
- Adhere to professional standards
What We Offer:
- Opportunities for career advancement
- Comprehensive dental and healthcare plans
- Employee Assistance Program (EAP)
- Access to a Learning Portal
If you possess the qualities necessary to thrive in this position, we look forward to your application.
