Healthcare Support Specialist

4 weeks ago

Vaughan, Ontario, Canada Mackenzie Health Full time

Position Overview

The Healthcare Support Specialist plays a crucial role in delivering a range of services that support the operational efficiency of the unit, adhering to infection control protocols and departmental guidelines.

Key Responsibilities Include:

  • Assisting unit personnel with the relocation of chairs, beds, stretchers, machinery, and other essential equipment.
  • Aiding in the transport of patients within the unit, under the supervision of clinical staff.
  • Managing the delivery and collection of equipment and supplies.
  • Ensuring timely delivery of patient lab specimens, blood tests, and x-rays to designated areas.
  • Setting up necessary isolation precautions, including linen hampers, carts, and waste containers.
  • Distributing linen to patient rooms efficiently.
  • Following directives from the healthcare team during critical situations and peak activity periods.
  • Monitoring and emptying soiled linen receptacles.
  • Assisting in preparing patient rooms for new admissions.
  • Conducting regular safety inspections of patient rooms, including checks of bed alarms and ensuring the absence of trip hazards.
  • Performing routine audits as required, such as the Hand-Hygiene Audit Checklist.
  • Contributing to the cleanliness of the unit.
  • Overseeing unit inventory and restocking necessary items.
  • Restocking unit-specific supply carts and managing inventory deliveries to the unit.
  • Maintaining inventory levels of non-just-in-time supply carts and providing inventory lists to the Unit Secretary.
  • Checking and replenishing supplies in patient treatment areas and various supply carts.
  • Collecting patient-specific equipment for laundry services.

Required Qualifications:

  • Completion of Grade 12 education or an equivalent combination of education and experience.
  • One year of experience in a healthcare setting is preferred.

Additional Skills and Attributes:

  • Proven technical and mechanical aptitude.
  • Strong interpersonal skills.
  • Commitment to excellence in customer service.
  • Effective problem-solving and troubleshooting skills for various equipment.
  • Proficient command of the English language, encompassing reading, writing, and verbal communication.
  • Consistent attendance record.
  • Physical capability to fulfill the essential duties of the role.
  • Ability to utilize key phrases appropriately.
  • Demonstrated reliability in attendance.
  • Capability to perform essential job functions.
  • Exemplifies behaviors aligned with Mackenzie Health's Commitment to Caring.
  • Models conduct that reflects the values of Mackenzie Health – Excellence, Leadership, and Empathy.
  • Dedication to providing an exceptional experience for both staff and clients in a dynamic healthcare environment.
  • Understanding of the importance of patient and staff safety.

This position is represented by OPSEU.
Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

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