Community Engagement Specialist

1 week ago

Burlington, Ontario, Canada myGwork - LGBTQ+ Business Community Full time
About the Role

We are seeking a highly motivated and experienced Community Engagement Specialist to join our team at myGwork - LGBTQ+ Business Community. As a Community Engagement Specialist, you will play a key role in executing our community strategy, building relationships with key stakeholders, and delivering a world-class guest experience.

Key Responsibilities
  1. Community Strategy Execution

Collaborate with our leadership team to bring our community strategy to life, focusing on building strong relationships with key partners and stakeholders.

  1. Relationship Building

Establish and maintain relationships with key community partners, including Ambassadors, Sweat Collective, and studio owners, to increase new guest acquisition and retention.

  1. Community Engagement

Engage with the local community to identify future partnership opportunities and increase our store's standing as a community hub.

  1. Guest Experience

Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience.

  1. Event Support

Attend, support, and/or host local and regional community events to build relationships and increase brand awareness.

  1. Product Seeding

Execute the product seeding strategy through community partners and Ambassadors to increase brand visibility and drive sales.

  1. Business Insights

Review community relevant business data and metrics to identify and share insights and recommendations with our leadership team regarding community events, projects, or initiatives.

  1. Team Collaboration

Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.

Requirements
  1. Eligibility

Must be legally authorized to work in the country in which the store is located.

  1. Travel Requirements

Must have the ability to travel to assigned store with reliable transportation methods.

Experience
  1. Cumulative Experience

1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building.

Job Assets
  1. Education

High school diploma/GED/equivalent, or above.

  1. Experience

Building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities.

What We Look For
  1. Inclusion & Diversity

Creates/supports an inclusive environment that values/celebrates differences.

  1. Integrity

Behaves in an honest, fair, and ethical manner.

  1. Connection and Partnership

Is able to build professional relationships with team members and guests; develops partnerships within and across the company and community.

  1. Planning and Organizing

Plans and organizes work in a clear and efficient manner to ensure completion in alignment with priorities.

  1. Collaboration and Teamwork

Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives.

  1. Learner Mindset

Is curious, open to feedback, and pursues learning and progressing new skills to continually grow and develop.

  1. Self-Leadership

Takes personal responsibility for own actions; inspires others to buy-in and actively support goals and initiatives.

  1. Interactive Communication

Conveys information effectively and understands information shared while interacting with others.

Work Context
  1. Work Environment

Work can occur in various locations and environments, including moving through the store with bright lights and loud music, and at locations throughout the community.

  1. Interactions

Work involves building relationships with new people, strengthening community partnerships, and participating in events related to fitness or movement.

  1. Physical Demands

Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.

Compensation & Benefits Package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional team performance. The base pay range for this position is from $20.50- $23.58/hour subject to minimum wage in the location. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. This position has a target bonus of an additional $3 per hour, subject to certain requirements and the Company's discretion, bringing the total target compensation range between $23.50- $26.58/ hour.

At myGwork - LGBTQ+ Business Community, Investing In Our People Is a Top Priority. We Believe That When Life Works, Work Works. We Strive To Be The Place Where Inclusive Leaders Come To Develop And Enable All To Be Well. Recognizing Our Teams For Their Performance And Dedication, Other Components Of Our Total Rewards Offerings Include Support Of Career Development, Wellbeing, And Personal Growth.

  1. Extended health and dental benefits, and mental health plans.
  2. Paid time off.
  3. Savings and retirement plan matching.
  4. Generous employee discount.
  5. Fitness & yoga classes.
  6. Parenthood top-up.
  7. Extensive catalog of development course offerings.
  8. People networks, mentorship programs, and leadership series (to name a few).

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

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