Client Engagement Specialist
4 weeks ago
Join a Purpose-Driven Team
At Scotiabank, we are dedicated to fostering a winning culture that prioritizes results and inclusivity. As a Client Engagement Specialist, you will play a pivotal role in shaping the customer experience.
Role OverviewIn this position, you will be the embodiment of our commitment to customer satisfaction. Your primary goal will be to assist clients in achieving their financial aspirations while providing exceptional service.
As a vital member of our Canadian Banking Branch network, your responsibilities will include:
- Proactively identifying customer needs and listening attentively to their inquiries.
- Handling daily transactions efficiently.
- Contributing to branch objectives by recognizing and acting on straightforward sales opportunities.
- Serving as a technology advocate, guiding clients through our mobile banking applications to enhance their banking experience.
Is This Position Right for You?
In this role, you will:
- Establish strong relationships with clients and deliver outstanding service.
- Identify and address customer needs effectively.
- Communicate complex ideas in a clear and relatable manner.
- Thrive in a target-driven environment while fostering a collaborative team spirit.
- Exhibit a strong desire to learn and a commitment to success.
Do You Have the Skills to Succeed?
We would love to have you on our team if you:
- Possess proven customer service experience through previous roles or community involvement.
- Are committed to assisting clients in a professional and friendly manner.
- Can work a flexible schedule.
- Feel comfortable in straightforward sales situations.
- Have strong technical abilities and can promote digital banking solutions to our clients.
What We Offer
- The chance to be part of an innovative organization with a collaborative team.
- A rewarding career path with various opportunities for professional growth.
- Internal training programs to support your career advancement and skill enhancement.
- A commitment to making a positive impact in our communities for both you and our clients.
- A competitive compensation and benefits package, along with recognition for high performance.
At Scotiabank, we value the unique skills and experiences each individual brings and are dedicated to maintaining an inclusive and accessible environment for all. If you require accommodations during the recruitment process, please inform our Recruitment team.
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