Technical Support Systems Analyst
3 weeks ago
The role of a Systems Technical Support Analyst at Nuvollo Corp is a permanent position that requires a bilingual professional to provide exceptional support to users facing technical challenges.
Employment Details- Job Duration: Permanent
- Working Language: Bilingual
- Work Hours: 40 hours per week
- College/CEGEP
- or equivalent experience
- 3 to 5 years of relevant experience
- Assist users encountering issues with their computer systems.
- Utilize user manuals, technical documentation, and other resources to troubleshoot and implement effective solutions.
- Offer guidance and training to users based on identified challenges.
- Maintain a comprehensive log of problems and solutions for the benefit of other support analysts.
- Deliver business systems, network, and Internet support to users as needed.
- Familiarity with Information Technology Infrastructure Library (ITIL)
- Proficient in Linux
- Knowledge of networking hardware
- Understanding of Internet technologies
- Experience with servers
- Proficient in MS Office and MS Windows
- Experience with SharePoint
- Understanding of TCP/IP protocols
- Knowledge of wireless networking
- Criminal record check is mandatory.
- Fast-paced setting requiring the ability to work under pressure.
- Attention to detail is crucial.
- Strong client focus
- Effective interpersonal skills
- Excellent verbal communication abilities
- Highly organized
- Team-oriented
- Are you legally authorized to work in Canada?
- Are you open to relocation for this role?
- Do you possess prior experience in this field?
- Hybrid work model
- Dental coverage
- Disability insurance
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Bonus opportunities
- Reimbursement for mileage
- Complimentary parking
- Employer-sponsored training and development
- On-site recreational activities
- Team-building initiatives
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Technical Support Systems Analyst
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Toronto, Ontario, Canada Nuvollo Corp Full timePosition OverviewJoin Nuvollo Corp as a Systems Technical Support Analyst. This is a permanent role requiring a bilingual professional to provide exceptional support to our users.Work DetailsWork Term: PermanentWork Language: BilingualHours: 40 hours per weekEducation: College/CEGEPExperience: 3 to 5 years or equivalent experienceKey ResponsibilitiesAssist...
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Technical Support Systems Analyst
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Toronto, Ontario, Canada Nuvollo Corp Full timeJob OverviewWe are seeking a dedicated Systems Technical Support Analyst to provide exceptional assistance to our users at Nuvollo Corp. This is a permanent position that requires bilingual proficiency and a commitment to excellence in a fast-paced environment.Employment DetailsEmployment Duration: PermanentWorking Language: BilingualWork Hours: 40 hours per...
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Toronto, Ontario, Canada Nuvollo Corp Full timeJob OverviewWe are seeking a dedicated Systems Technical Support Analyst to provide exceptional assistance to our users at Nuvollo Corp. This role is essential in ensuring that our team can efficiently navigate technological challenges.Employment Duration: PermanentWorking Language: BilingualWork Hours: 40 hours per weekEducational RequirementsCompletion of...
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