Clinical Liaison for Adult Care Services
4 weeks ago
Position Overview
Become a vital member of our team as a Clinical Intake Coordinator at Vancouver Coastal Health (VCH)
In collaboration with the Adult Protection Program, your responsibilities will include receiving and managing reports concerning suspected abuse, neglect, and self-neglect of at-risk adults. You will work alongside various departments within VCH to ensure prompt and suitable responses to concerns and inquiries.
Key Responsibilities
- Monitor and evaluate client feedback utilizing the ReAct Reporting System
- Assist in addressing patient/client/resident concerns
- Coordinate with internal and external stakeholders to mitigate potential risks to VCH
- Uphold VCH's principles and commitments, emphasizing quality and safety
Your efforts will resonate with VCH's commitment to Indigenous Cultural Safety, Anti-Racism, Equity, Diversity, and Inclusion, as well as Planetary Health.
Required Qualifications
Essential Criteria
- Bachelor's degree in social work or a related discipline
- 3-5 years of experience in public and client relations, ideally within the healthcare sector
Desired Skills
- Excellent communication and interpersonal abilities
- Capacity to manage sensitive information with confidentiality
- Resilience in navigating challenging circumstances
- Proficient decision-making and crisis management skills
- Familiarity with clinical and medical terminology
Why Work with VCH
- Comprehensive health benefits package
- Continuous training and professional development opportunities
- Wellness resources for employees and their families
- Recognized award programs for excellence
- Exclusive discounts available for VCH staff
At VCH, we are dedicated to fostering equity, diversity, and inclusion to cultivate a supportive workplace and provide outstanding care. Join us in our mission to enhance the health of our communities.
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