Retail Operations Supervisor
3 weeks ago
The Retail Operations Supervisor plays a crucial role in overseeing the daily activities of the store, ensuring that operations run smoothly and efficiently.
Qualifications- Education: Completion of secondary (high) school graduation certificate is required.
- Experience: A minimum of 1 year and up to 2 years of relevant experience in a retail environment.
- Delegate tasks to sales associates effectively.
- Manage inventory orders and merchandise supply.
- Authorize returns and exchanges of products.
- Create and manage employee work schedules.
- Engage in direct sales activities.
- Compile and present reports regarding sales performance, inventory management, and staffing issues.
- Address and resolve customer inquiries, complaints, and supply chain challenges.
- Maintain organized inventory systems.
- Supervise and coordinate the activities of a small team of 3-4 staff members.
The supervisor will be responsible for leading a team of 3-4 individuals, ensuring that all team members are aligned with store objectives.
Security and Safety RequirementsA basic security clearance is necessary to ensure a safe working environment.
Work EnvironmentThe position requires working in a fast-paced setting, demanding a keen attention to detail. The role involves a combination of sitting, standing, and walking throughout the workday.
Personal Attributes- Flexibility in adapting to changing situations.
- Reliability in fulfilling job responsibilities.
- Ability to work collaboratively as part of a team.
- Job Type: Permanent
- Language of Work: English
- Working Hours: 40 hours per week
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