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Retail Operations Supervisor

2 months ago

Sherwood Park, Alberta, Canada Circle K Full time
Position Overview

As a Retail Operations Supervisor at Circle K, you will play a pivotal role in ensuring the smooth operation of our retail environment. Your leadership will be essential in guiding our team to deliver exceptional customer service and achieve sales targets.

Key Responsibilities
  • Team Leadership: Oversee and mentor staff, including apprentices and sales associates, to foster a productive work atmosphere.
  • Staff Management: Recruit, train, and develop team members to enhance their skills and performance.
  • Sales Management: Assign tasks to sales personnel and ensure effective execution of duties.
  • Inventory Control: Organize and maintain stock levels, ensuring product availability.
  • Financial Oversight: Manage cash handling processes, authorize payments, and oversee payroll functions.
  • Customer Relations: Address customer inquiries and resolve complaints to maintain high satisfaction levels.
  • Reporting: Prepare detailed reports on sales performance, inventory status, and personnel matters.
Work Environment

This position is based in a retail setting, where flexibility and the ability to adapt to changing circumstances are essential. You will be part of a dynamic team dedicated to providing excellent service.

Qualifications
  • Education: Completion of secondary school is required.
  • Experience: A minimum of 1 year of supervisory experience in a retail environment is preferred.
Personal Attributes
  • Strong interpersonal skills and a client-focused approach.
  • Ability to work efficiently and maintain organization.
  • Reliability and a commitment to teamwork.
Benefits
  • Comprehensive health care and dental plans.
  • Permanent employment opportunity with a full-time schedule of 37.5 hours per week.