Veterinary Client Care Coordinator
3 days ago
Veterinary Client Care Coordinator
Location: Calgary, AB
Coach Hills Animal Hospital is seeking a highly organized and empathetic individual to join our team as a Client Care Coordinator. This role is crucial in providing exceptional support to our clients and their pets.
- Preference will be given to those with experience in customer service and administrative duties.
- Knowledge of medical terminology and our VCA Woofware is considered an asset.
- Excellent customer service skills are essential in creating a welcoming environment for pets and their owners.
- Ability to answer a multiline phone system and track and book appointments effectively.
- Scheduling appointments, admitting and discharging pet patients, and handling invoicing and billing.
- Take initiative and work independently to maintain a clean and organized reception area.
- A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset.
- General housekeeping duties, including cleanliness of reception areas, pet holding areas, and common areas.
- Willingness to learn more about veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatments.
- A love for all companion animals.
What VCA Canada Offers
As a Client Care Coordinator with VCA Canada, you will have the opportunity to make a difference in the lives of pets and their families. Our extensive network of hospitals across Canada offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation.
- VCA Canada Student Loan RRSP Program.
- Competitive wages and benefits.
- Annual uniform allowance.
- Exceptional career development opportunities.
- RRSP Employer 5% Match Program.
- Extensive online access to journals and textbooks.
- Employee Assistance Program to support your health and wellbeing.
- Referral Bonus Rewards.
- Opportunities to give back to your community through VCA initiatives.
- Generous personal pet care discounts.
- And extra perks like shopping discounts and wellness apps.
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