Office Operations Manager

4 weeks ago

Winnipeg, Manitoba, Canada BDO Full time

Prioritizing People Every Day

BDO is an organization founded on strong relationships with our employees and clients. Our professionals deliver outstanding service daily, providing clients with reliable advice and insights. In return, we create an award-winning workplace that emphasizes your personal and professional development.

Your Role

Our offices in Manitoba are seeking a Manager of Office Operations. This role involves some travel within the southern Manitoba area and encompasses the following responsibilities:

  • Lead a team of four administrative leads, working alongside the Manager of Operations to oversee 50 staff across various offices in southern Manitoba. Responsibilities include recruitment, onboarding, training, guidance, and coaching.
  • Supervise and manage administrative functions and office operations across multiple locations, ensuring alignment with the Firm's goals and objectives.
  • Enhance administrative processes across various offices, implement best practices, and provide support to all service lines to maximize efficiency and productivity.
  • Collaborate with leadership to ensure effective and efficient client service delivery.
  • Coordinate with service line leaders to address their administrative needs and deliver efficient solutions.
  • Cultivate a positive workplace culture that encourages teamwork, open communication, and high levels of team engagement.
  • Oversee and coordinate office operations, including facilities management, maintenance, and supply management.
  • Assess and refine office processes, identify improvement opportunities, and implement consistent practices across different locations.
  • Manage office expenditures, including the review and approval of supplier invoices.
  • Participate in budget planning for office-related expenses.
  • Act as a central point of contact for internal communications, fostering effective communication within the Manitoba offices.
  • Organize and coordinate office events, such as conferences and social gatherings.
  • Ensure compliance with regulatory standards concerning office operations, health and safety, and security.

Defining Success in Your Role

  • You embody BDO's core values in all aspects of your work: Integrity, Respect, and Collaboration.
  • You are aware of your team's successes, challenges, and opportunities; your team perceives you as positive, professional, and collaborative.
  • You identify, recommend, and focus on effective service delivery to our clients.
  • You contribute to an inclusive and engaging work environment that attracts, retains, and develops talent.
  • You actively engage in adopting digital tools and strategies to foster an innovative workplace.
  • You enhance your expertise through continuous learning and professional development.

Required Experience and Skills

  • Over 5 years of proven leadership experience in managing an administrative team, ideally in a multi-office setting.
  • Exceptional interpersonal skills, with the ability to create a positive, inclusive work environment and effectively communicate at all levels.
  • Proven experience as an Office Manager or in a similar capacity, preferably overseeing operations across multiple locations.
  • Proficient in MS Office, MS Teams, and Excel; experience with Workday is a plus.
  • Experience in virtual leadership and fostering team collaboration.
  • Strong problem-solving, analytical, and communication skills, both written and verbal.
  • Committed to delivering exceptional client service with a keen attention to detail.
  • Demonstrated ability to adapt and lead in a dynamic business environment.
  • A mindset focused on process improvement, continuously striving to innovate workflows and enhance the end-user experience.
  • Ability to thrive in an agile environment.

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