Guest Services Associate

1 month ago


Clearwater County, Canada 604282 BC LTD. Full time
Position: Hotel Front Desk Clerk

Education: A minimum of a high school diploma is required.

Experience: Comprehensive training will be provided to all new hires.

Key Responsibilities
  • Welcome guests upon arrival and facilitate room assignments.
  • Oversee and manage room bookings efficiently.
  • Provide guests with information regarding hotel amenities and nearby attractions.
  • Process guest check-outs, handle payments, and address inquiries.
  • Maintain accurate room inventory and manage incoming phone calls.
  • Assist guests with any special requests or needs they may have.
  • Deliver wake-up calls as per guest requests.
  • Ensure a high standard of customer service is consistently provided.
Preferred Attributes
  • Strong client focus and dedication to service.
  • Reliable, organized, and detail-oriented.
  • Ability to adapt and be flexible in a dynamic environment.
  • Team-oriented mindset with a collaborative spirit.
Additional Information
  • Legal authorization to work in Canada is a prerequisite.
  • This is a permanent full-time role.
  • Work language: English.
  • Expected working hours: 30 to 40 hours per week.


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