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Guest Services Associate

3 months ago

Lunenburg County, Canada Grand Banker Bar & Grill Full time
Position Overview

As a vital member of our team at Grand Banker Bar & Grill, the Host/Hostess plays a crucial role in creating a welcoming atmosphere for our guests. This position involves managing the flow of guests and ensuring their dining experience is exceptional.

Qualifications
  • Education: No formal education required
  • Experience: On-the-job training provided
Work Environment
  • Casual dining establishment
  • Microbrewery setting
Key Responsibilities
  • Oversee dining areas and ensure cleanliness
  • Handle customer inquiries and resolve any issues
  • Assist guests with specific requirements
  • Manage seating for larger parties
  • Welcome and greet patrons
  • Conduct opening and closing procedures
  • Manage reservations and table assignments
  • Process customer payments
Work Conditions
  • Fast-paced work environment
  • Ability to stand for long periods
  • Physically demanding tasks
  • Work effectively under pressure
Personal Attributes
  • Strong customer service orientation
  • Excellent communication skills
  • Adaptability and flexibility
  • Proactive and organized
  • Team-oriented mindset
Compensation and Benefits
  • Gratuities available
  • Permanent position
  • Work Language: English
  • Hours: 35 to 40 hours weekly