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Hospitality Service Associate

3 months ago

Clearwater County, Canada Alpine Meadows Resort Inc. Full time
Position Overview

As a Food and Beverage Server at Alpine Meadows Resort Inc., you will play a vital role in delivering exceptional dining experiences to our guests. This position requires a commitment to providing outstanding customer service in a fast-paced environment.

Employment Details
  • Job Type: Permanent
  • Work Language: English
  • Work Hours: 32 to 40 hours per week
Education Requirements

No formal education is required for this role.

Key Responsibilities
  • Ensure compliance with local liquor laws and regulations.
  • Address and resolve customer inquiries and concerns effectively.
  • Present bills and process payments using various methods including cash and credit cards.
  • Provide detailed descriptions of menu items and daily specials.
  • Assist patrons with menu selections and recommendations.
  • Maintain cleanliness of tables, trays, and chairs.
  • Greet guests warmly and assist them in a friendly manner.
  • Take and relay orders to kitchen and bar staff accurately.
  • Support guests with special needs to enhance their dining experience.
  • Deliver food and beverages promptly and efficiently.
  • Balance cash and maintain accurate sales records.
Supervision

This position does not involve supervisory responsibilities.

Certifications and Training
  • WHMIS Certificate
  • Food and Beverage Server Training
  • Responsible Beverage Service Certificate
  • Food Safety Certificate
  • Safe Food Handling Certificate
  • Serving It Safe Program Certification
  • Serving It Right Certificate
Technical Skills

Familiarity with point of sale systems is essential.

Work Environment

This role requires physical stamina and the ability to work in a fast-paced setting. Duties may include:

  • Bending, crouching, and kneeling.
  • Handling heavy loads.
  • Standing for extended periods.
  • Working under pressure.
Personal Attributes

The ideal candidate will possess:

  • Strong client focus and interpersonal skills.
  • Excellent oral communication abilities.
  • Flexibility and initiative.
  • Organizational skills and reliability.
  • A collaborative team spirit.
Screening Questions

Applicants may be asked to confirm availability for shift work, legal eligibility to work in Canada, and willingness to relocate.

Experience

Preferred candidates will have 1 to 2 years of relevant experience in the hospitality sector.

Additional Information

This position contributes to positive environmental outcomes and includes benefits such as gratuities, free parking, and employer-sponsored training opportunities.