Guest Services Agent
3 weeks ago
We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Gateway to the Falls. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities- Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
- Conflict Resolution: Resolve complaints and claims in a professional and courteous manner.
- Group Arrivals and Departures: Process group arrivals and departures, ensuring all necessary arrangements are made.
- Room Reservations: Take, cancel, and change room reservations as needed.
- Hotel Information: Provide information on hotel facilities and services to guests.
- Area Information: Provide general information about points of interest in the area.
- Departure Processing: Process guests' departures, calculate charges, and receive payments.
- Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
- Special Needs: Assist clients/guests with special needs.
- Wake-Up Calls: Contact customers to deliver requested wake-up calls.
- Customer Service: Provide exceptional customer service to all guests.
- Education: Secondary (high) school graduation certificate.
- Experience: Will train.
- Work Setting: Hotel laundry.
- Work Conditions and Physical Capabilities: Attention to detail, fast-paced environment, standing for extended periods.
- Personal Suitability: Client focus, dependability, excellent oral communication, organized, team player.
- Work Term: Permanent.
- Work Language: English.
- Hours: 40 hours per week.
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Clearwater County, Canada Best Western Plus Gateway to the Falls Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Gateway to the Falls. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely...
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Clearwater County, Canada Best Western Plus Gateway to the Falls Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Gateway to the Falls. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely...
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Clearwater County, Canada Best Western Plus Gateway to the Falls Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Gateway to the Falls. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely...
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Front Desk Representative
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Clearwater County, Canada Best Western Plus Gateway to the Falls Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Gateway to the Falls. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesRegister...
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Front Desk Representative
2 days ago
Clearwater County, Canada Best Western Plus Gateway to the Falls Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Gateway to the Falls. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesRegister...
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Clearwater County, Canada Best Western Plus Gateway to the Falls Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Gateway to the Falls. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key...
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Front Desk Representative
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Clearwater County, Canada Best Western Plus Gateway to the Falls Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Gateway to the Falls. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key...
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Clearwater County, Canada Best Western Plus Gateway to the Falls Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Gateway to the Falls. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesRegister...
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Clearwater County, Canada Best Western Plus Gateway to the Falls Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Gateway to the Falls. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesRegister...
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Clearwater County, Canada Best Western Plus Gateway to the Falls Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Gateway to the Falls. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign...
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Clearwater County, Canada Best Western Plus Gateway to the Falls Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Gateway to the Falls. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign...
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Clearwater County, Canada Best Western Plus Gateway to the Falls Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Gateway to the Falls. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely...