Senior Business Analyst, Salesforce

4 days ago

Mississauga, Ontario, Canada BDO Full time

Putting People First, Every Day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of collaboration, innovation, and growth.

Your Opportunity

BDO Canada is seeking a Senior Business Analyst to join our Salesforce team. As a key member of our team, you will be responsible for managing the functional scope of medium and enterprise-class projects. Your primary responsibilities will include:

  • Conveying the vision of the client's project to the development team
  • Defining and managing scope and requirements across the lifecycle of IT and Data Science projects
  • Gathering and documenting requirements and user stories with the client and presenting for approval
  • Assisting project leaders in the development of project plans and ensuring that all team members understand their assigned requirements
  • Ensuring ongoing alignment of client requirements, project deliverables, and project scope
  • Setting up, facilitating, and documenting team and client meetings and workshops
  • Contributing to client proposals and estimates
  • Influencing and leading teams to success

How Do We Define Success for Your Role?

We define success as a Senior Business Analyst who demonstrates BDO's core values through all aspects of their work: integrity, respect, and collaboration. You will be able to learn new industries quickly, be described by clients as positive, professional, and delivering high-quality work. You will identify, recommend, and focus on effective service delivery to clients, share in an inclusive and engaging work environment that develops, retains, and attracts talent, actively participate in the adoption of digital tools and strategies to drive an innovative workplace, and grow your expertise through learning and professional development, including new certifications.

Your Experience and Education

We are looking for a candidate with 5+ years of progressive experience in business analysis, experience working in a software and/or product development environment, experience producing requirements documentation, use cases, process flows, and other related artifacts for software applications, a solid grasp of agile and waterfall project management basics in an SDLC context, experience handling multiple concurrent projects, communication skills, proven ability to meet commitments, meet timelines, and deliver, accepts accountability for actions and understands the business impact of decisions made, ability to work independently, manage change, and work well under pressure, proven ability to apply initiative and creativity when approaching challenges, high personal standards and commitment to quality, deep business knowledge and understanding of typical business problems, Salesforce certification and experience considered an asset, and agile project management experience considered an asset.

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