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Senior Business Analyst, Salesforce Expert
2 months ago
About BDO
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of collaboration, innovation, and growth.
Your Opportunity
We are seeking a highly skilled Salesforce Business Analyst to join our team. As a key member of our Salesforce team, you will be responsible for managing the functional scope for a portfolio of projects and owning the following responsibilities:
- Conveying the vision of what the client wishes to build to the rest of the development team
- Defining and managing scope and requirements across the lifecycle of IT and Data Science projects
- Gathering and documenting requirements and user stories with the client and presenting for approval
- Assisting project leaders in the development of project plans and ensuring that all team members understand their assigned requirements
- Balancing the client and team needs on an ongoing basis
- Ensuring ongoing alignment of client requirements, project deliverables, and project scope
- Setting up, facilitating, and documenting team and client meetings and workshops
- Contributing to client proposals and estimates
- Influencing and leading teams to success
What We're Looking For
We are looking for a highly motivated and experienced Salesforce Business Analyst who can demonstrate BDO's core values through all aspects of their work: Integrity, Respect, and Collaboration. The ideal candidate will have:
- 5+ years' progressive experience in business analysis
- Experience working in a software and/or product development environment
- Experience producing requirements documentation, use cases, process flows, and other related artifacts for software applications
- A solid grasp of agile and waterfall project management basics in an SDLC (software delivery life cycle) context
- Experience handling multiple concurrent projects
- Communication – demonstrates a high level of effectiveness both written and verbal
- Proven ability to meet commitments, meet timelines, and deliver
- Accepts accountability for actions and understands the business impact of decisions made
- Ability to work independently, manage change, and work well under pressure
- Proven ability to apply initiative and creativity when approaching challenges
- High personal standards and commitment to quality
- Deep business knowledge and understanding of typical business problems
- Salesforce certification and experience considered an asset
- Agile project management experience considered an asset
What We Offer
BDO offers a dynamic and inclusive work environment that fosters growth, development, and innovation. As a Salesforce Business Analyst at BDO, you will have the opportunity to work on challenging projects, develop your skills, and contribute to the success of our clients.
