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Lead Business Analyst, Salesforce Solutions
3 months ago
Prioritizing People in Every Interaction
BDO is a firm founded on the strength of positive relationships with our employees and clients. Each day, our professionals deliver outstanding service, providing clients with insights and guidance they can rely on. In return, we offer an award-winning workplace that emphasizes your personal and professional development.
Your Role
BDO Canada is seeking a Senior Business Analyst to enhance our Salesforce division. You will engage in medium to large-scale projects. In this capacity, you will oversee the functional scope for a variety of projects and take on the following responsibilities:
- Articulating the client's vision to the development team
- Defining and managing project scope and requirements throughout the IT and Data Science project lifecycle
- Collecting and documenting requirements and user stories in collaboration with clients and securing their approval
- Supporting project leaders in crafting project plans and ensuring all team members comprehend their assigned tasks
- Balancing client and team needs consistently
- Ensuring ongoing alignment between client requirements, project deliverables, and project scope
- Organizing, facilitating, and documenting team and client meetings and workshops
- Contributing to client proposals and cost estimates
- Guiding and motivating teams towards successful outcomes
How Success is Measured in Your Role
- You embody BDO's core values in all aspects of your work: Integrity, Respect, and Collaboration
- You quickly adapt to new industries; clients regard you as positive, professional, and committed to delivering high-quality results
- You identify, recommend, and focus on effective service delivery for your clients
- You contribute to an inclusive and engaging work environment that develops, retains, and attracts talent
- You actively engage in the adoption of digital tools and strategies to foster an innovative workplace
- You enhance your expertise through continuous learning and professional development, including new certifications
Required Experience and Qualifications
- Over 5 years of progressive experience in business analysis
- Experience in a software and/or product development setting
- Proficiency in producing requirements documentation, use cases, process flows, and other relevant artifacts for software applications
- A solid understanding of agile and waterfall project management principles within an SDLC context
- Experience managing multiple concurrent projects
- Strong communication skills, both written and verbal
- Proven track record of meeting commitments, timelines, and deliverables
- Accountability for actions and an understanding of the business impact of decisions
- Ability to work independently, adapt to change, and perform well under pressure
- Demonstrated initiative and creativity in problem-solving
- High personal standards and a commitment to quality
- In-depth business knowledge and comprehension of common business challenges
- Salesforce certification and experience are advantageous
- Agile project management experience is a plus
