Business Development Manager

4 weeks ago

Peterborough, Ontario, Canada PJ Care Full time

JOB TITLE - Referrals and Placements Manager

REPORTS TO - Operations Manager

ACCOUNTABLE TO - Board of Directors

WORKING HOURS - 37.5 hours per week

LOCATION - Hybrid (combination of remote work and on-site presence).

PJ Care has been recognized as the "Best Care Home to Work for in the UK" in the annual 'Best Companies' awards, also ranking in the top five health and social care providers.

We are looking for a dedicated Referrals and Placements Manager to join our team. This is a permanent, full-time role that encompasses all our locations. The successful candidate will spearhead business development initiatives aimed at ensuring PJ Care achieves optimal bed occupancy levels through a structured and effective sales approach, aligned with the company's strategic objectives. The ideal candidate will embody the PJ Care values of Care, Compassion, and Commitment.

Key Responsibilities:

  • Oversee referrals as part of the business development framework, ensuring timely assessments and that all contractual and financial prerequisites are fulfilled prior to admissions.
  • Ensure alignment with business strategy, achieving development processes, plans, and sales/budget targets.
  • Manage the tendering process for services to secure successful bids.
  • Establish and nurture relationships with internal and external stakeholders, maintaining effective communication and collaboration.
  • Develop new business connections with key stakeholders, particularly Personal Injury Lawyers and Brain Injury Case Managers.
  • Collaborate with the wider PJ Care team to implement company strategy and identify business opportunities.
  • Meet targets and report on sales KPIs to maintain occupancy at our neurological care centres.
  • Serve as the primary contact for placement inquiries and referrals.
  • Prepare and deliver tailored presentations as required.
  • Facilitate negotiations between PJ Care Ltd and care commissioning teams.
  • Participate in referral meetings, ensuring all relevant information is prepared.
  • Assist in the preparation of sales reports for the Board and manage the weekly sales pipeline.
  • Work with the Operational Board to understand and communicate key messages to promote the business in line with the strategic plan.
  • Proactively seek and develop new opportunities.
  • Maintain the CRM database and generate statistical reports as needed.
  • Ensure the sales process adheres to quality standards.
  • Uphold PJ Care values and support the team in achieving these standards.
  • Stay informed about neurological conditions and their impact on residents and families.
  • Remain knowledgeable about competitors in the care sector.
  • Engage in relevant activities, business functions, and meetings as part of the Operational Board.
  • Attend exhibitions and conferences for promotional purposes, which may require overnight stays.
  • Perform other duties as reasonably requested.

Minimum Qualifications:

  • NMC Registered Nurse or HCPC Registered Healthcare Professional.
  • Minimum of 5 years post-qualification experience as a registered professional.
  • Proven experience in managing referrals and placements.

The role requires a commitment to safeguarding and promoting the welfare of all individuals accessing PJ Care services, ensuring protection from harm.

PJ Care Ltd is committed to promoting Equality, Diversity, and Inclusion in all aspects of life, particularly in the workplace, and actively supports every team member and resident in reaching their full potential.

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