Culinary Operations Supervisor
3 weeks ago
The role of the Food Service Supervisor is essential in ensuring the smooth operation of our dining services. This position involves overseeing the daily activities of food preparation and service, ensuring high standards of quality and customer satisfaction.
Qualifications- Education: Completion of secondary (high) school graduation certificate is required.
- Experience: A minimum of 1 to less than 7 months in a related field is preferred.
The work setting is typically within a fast-paced food service establishment where noise levels can be high. The role requires on-site customer interaction and the ability to work under pressure.
Key Responsibilities- Supervise and coordinate the activities of staff involved in food preparation and portioning.
- Train team members on job responsibilities, sanitation, and safety protocols.
- Estimate the necessary ingredients and supplies for meal preparation.
- Recruit and hire food service personnel.
- Ensure compliance with quality control standards for food and service.
- Address and resolve customer complaints or concerns effectively.
- Maintain accurate records of inventory, repairs, sales, and waste.
- Prepare and submit operational reports as required.
- Establish and manage work schedules for staff.
This position involves supervising a team of 5-10 individuals, including:
- Food and beverage servers
- Kitchen and food service assistants
Employees are expected to have their own transportation for commuting to the workplace.
Physical DemandsThe role requires:
- Ability to stand for extended periods
- Walking throughout the shift
- Attention to detail in a busy environment
Successful candidates will demonstrate:
- Strong client focus
- Effective interpersonal communication skills
- Excellent verbal communication abilities
- Flexibility and adaptability
- Team-oriented mindset
- Proactive initiative
- Work Hours: 32 to 44 hours per week
- Other Benefits: Free parking available
- Employment Duration: Permanent position
- Language of Work: English
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