Scope Navigator, Community Integration Specialist

1 day ago


Toronto, Ontario, Canada North York General Hospital Full time
Job Title: Scope Navigator, Community Integration

North York General Hospital is seeking a highly skilled and experienced Scope Navigator to lead the system navigation function of the SCOPE program. This role will collaborate with the SCOPE interprofessional team and interdisciplinary supports in the North York community to provide leadership that helps planning, facilitate change, evaluate, and coordinate with all stakeholders.

Key Responsibilities:
  • Serve as a centralized point of access to connect PCPs with appropriate community, clinical and specialized supports for complex patients across the healthcare continuum
  • Use assessment skills to collect relevant patient information required for supporting care coordination for the patient
  • Assess the appropriateness of the call for SCOPE by using critical thinking skills
  • Triage calls appropriately by understanding the difference between cases that require General Internal Medicine support, Medical Imaging support, Palliative Care support, Mental Health and Addiction support, and other services
  • Navigate different clinics and departments in and out of the hospital to support PCPs with managing medical, functional, cognitive, and psychosocial conditions
  • Enhance workflow and communication pathways between hospital, primary care and community care and by identifying gaps in care, and then taking a leadership role to promote new seamless pathways that optimize patient care
Qualifications:
  • Regulated Allied health professional in good standing with the respected registered college
  • Minimum 3 years of experience in the acute care or community setting
  • Computer proficient and able to work remotely
  • Relationship management with PCPs, the interdisciplinary team, specialists, community support service providers, North York based clinics and their administrative assistants
  • Strong knowledge of hospital/community resources
  • Ability to problem solve and critically think through complex cases requiring multidisciplinary coordination
  • 3 years of experience in caring for persons living with chronic disease and mental health disorders preferred
  • Bilingualism in French/English is an asset
What We Offer:

North York General Hospital offers a highly competitive total compensation package which may include benefits, pension, vacation pay, or pay in lieu of benefits, when applicable. This is a Full Time Temporary Position of 18 months with 8 hour shifts, Days shifts in the Community Integration Department.

As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital's Occupational Health and Safety department.



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