Housekeeping Department Manager

3 days ago

Port Perry, Canada Great Canadian Entertainment Full time
Housekeeping Supervisor Job Description

Great Canadian Entertainment is seeking a highly skilled and experienced Housekeeping Supervisor to join our team at the Great Blue Heron Casino & Hotel.

Job Summary

The Housekeeping Supervisor is responsible for the daily operations of the Housekeeping Department, ensuring that the department meets or exceeds the company and casino's standards for cleanliness and related health and safety measures.

Key Responsibilities
  • Plan and coordinate the activities of the housekeeping team to ensure efficient and effective cleaning operations.
  • Establish and implement operational policies and procedures for the Housekeeping Department to promote positive attitude, communication, and respect among team members.
  • Oversee the use of departmental resources, including inventory of supplies, equipment maintenance, procurement, and resource planning.
  • Develop and present formal weekly reports for the Facilities Manager and complete probationary and annual performance reviews for housekeeping team members.
  • Comply with all company rules, regulations, policies, and procedures and applicable collective agreement articles to promote a safe, fair, and equitable workplace.
  • Investigate fully and respond professionally to all complaints, concerns, and grievances within the prescribed time limits and seek fair and equitable resolution to all issues.
  • Work with the Facilities Manager to develop capital and operating budgets and manage those budgets to remain within budget allocations.
  • Ensure adequate staffing is available to perform essential duties on each shift and to avoid staff shortages through proactive and cost-effective human resources planning.
  • Ensure that staff are effectively assigned to ensure all facets of the facility are clean and maintained as required.
  • Develop and maintain a daily, weekly, monthly, and annual cleaning schedule.
  • Train, assign, supervise, and mentor competent housekeeping team members to ensure all cleaning crews are aware of the job requirements and compliance regulations and provide direct line staff supervision daily.
  • Review all work completed by the housekeeping team members daily to ensure a satisfactory level and standard of work is achieved and maintained.
  • Maintain an adequate stock of supplies through regular inventory record keeping and re-order as necessary within a timely and efficient manner.
  • Act as a trainer and coach to motivate team members and take a proactive role in all disciplinary processes and exercise conflict resolution skills.
  • Foster a positive work environment for the Housekeeping Department through good team member relations, team building exercises, and open communication.
Requirements
  • Experience in a management/supervisory position preferably within a unionized resort, hotel, or casino environment.
  • Formal education or training in the management of an Environmental, Facilities, or Housekeeping department within a commercial/entertainment facility (or similar) preferred.
  • Knowledge of commercial cleaning practices, equipment, and procedures.
  • Sound understanding regarding the application, operation, and selection/maintenance of commercial cleaning equipment.
  • Demonstrated ability to work well under pressure and effectively mitigate challenging labor-related issues, particularly as they apply to a unionized environment.
  • Strong communication skills, including the ability to effectively develop and relay clear directives, goals, and expectations across all levels of the department.
  • Track record of creating and implementing proactive measures to ensure adherence to budget, schedule, and work assignments and quality service.
  • Good computer skills and a demonstrable ability to use MS-Word, MS-Outlook, and MS-Excel.
  • Willingness to lead by example and set the standard with respect to code of conduct, deportment, and conflict resolution.
  • Ability to train, mentor, and provide clear direction to team members to build core competencies and clear succession plans.
  • Availability to work flexible hours within a three-shift, '24/7' environment, including weekends and holidays.
  • Desire to achieve clear deliverables and develop key result indicators to measure progress and process improvement.
  • Ability to take direction and prioritize work to achieve maximum results within the timeframe and budget allotted.
  • Understanding that effective leadership requires equal measures of listening and observing as it does action and providing direction.

Successful applicants will demonstrate the ability to work in a fast-paced environment, prioritize tasks, and maintain a high level of professionalism and discretion.

  • Housekeeping Department Manager

    5 hours ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Housekeeping Supervisor Job DescriptionGreat Canadian Entertainment is seeking a highly skilled and experienced Housekeeping Supervisor to join our team at the Great Blue Heron Casino & Hotel.Job SummaryThe Housekeeping Supervisor is responsible for the daily operations of the Housekeeping Department, ensuring that the department meets or exceeds the company...

  • Housekeeping Department Manager

    4 hours ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Housekeeping Supervisor Job DescriptionGreat Canadian Entertainment is seeking a highly skilled and experienced Housekeeping Supervisor to join our team at the Great Blue Heron Casino & Hotel.Job SummaryThe Housekeeping Supervisor is responsible for the daily operations of the Housekeeping Department, ensuring that the department meets or exceeds the company...

  • Housekeeping Department Manager

    1 week ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Housekeeping Supervisor Job DescriptionGreat Canadian Entertainment is seeking a highly skilled and experienced Housekeeping Supervisor to join our team at the Great Blue Heron Casino & Hotel.Key Responsibilities:Oversee the daily operations of the Housekeeping Department, ensuring that all areas of the facility are clean and maintained to the highest...

  • Housekeeping Department Manager

    1 week ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Housekeeping Supervisor Job DescriptionGreat Canadian Entertainment is seeking a highly skilled and experienced Housekeeping Supervisor to join our team at the Great Blue Heron Casino & Hotel.Key Responsibilities:Oversee the daily operations of the Housekeeping Department, ensuring that all areas of the facility are clean and maintained to the highest...

  • Housekeeping Department Manager

    6 days ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Housekeeping Supervisor Job DescriptionGreat Canadian Entertainment is seeking a highly skilled and experienced Housekeeping Supervisor to join our team at the Great Blue Heron Casino & Hotel.Key Responsibilities:Oversee the daily operations of the Housekeeping Department, ensuring that all areas of the facility are clean and maintained to the highest...

  • Housekeeping Department Manager

    6 days ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Housekeeping Supervisor Job DescriptionGreat Canadian Entertainment is seeking a highly skilled and experienced Housekeeping Supervisor to join our team at the Great Blue Heron Casino & Hotel.Key Responsibilities:Oversee the daily operations of the Housekeeping Department, ensuring that all areas of the facility are clean and maintained to the highest...

  • Housekeeping Operations Manager

    1 month ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Great Blue Heron Casino & Hotel is looking for a Full-time Housekeeping Operations Manager Reporting directly to the Facilities Manager, the Housekeeping Operations Manager is accountable for overseeing the daily functions of the Housekeeping Department. This role involves planning and coordinating the activities of the housekeeping team to ensure that...

  • Housekeeping Supervisor

    2 weeks ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Job Summary:The Housekeeping Supervisor - Operations Manager is a key member of the Great Canadian Entertainment team, responsible for overseeing the daily operations of the Housekeeping Department. This role requires a strong leader who can motivate and direct a team to ensure exceptional cleanliness and customer satisfaction.Key Responsibilities:Plan and...

  • Housekeeping Supervisor

    2 weeks ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Job Summary:The Housekeeping Supervisor - Operations Manager is a key member of the Great Canadian Entertainment team, responsible for overseeing the daily operations of the Housekeeping Department. This role requires a strong leader who can motivate and direct a team to ensure exceptional cleanliness and customer satisfaction.Key Responsibilities:Plan and...

  • Housekeeping Supervisor

    2 weeks ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Job Summary:The Housekeeping Supervisor - Operations Manager is a key member of the Great Canadian Entertainment team, responsible for overseeing the daily operations of the Housekeeping Department. This role requires a strong leader who can motivate and direct a team to ensure exceptional cleanliness and customer satisfaction.Key Responsibilities:Plan and...

  • Housekeeping Supervisor

    2 weeks ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Job Summary:The Housekeeping Supervisor - Operations Manager is a key member of the Great Canadian Entertainment team, responsible for overseeing the daily operations of the Housekeeping Department. This role requires a strong leader who can motivate and direct a team to ensure exceptional cleanliness and customer satisfaction.Key Responsibilities:Plan and...

  • Housekeeping Team Leader

    1 month ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Great Blue Heron Casino & Hotel is looking for a Full-time Housekeeping Supervisor Reporting directly to the Facilities Manager, the Housekeeping Supervisor is accountable for overseeing the daily functions of the Housekeeping Department. This role involves planning and coordinating the activities of the housekeeping staff to ensure that the department...

  • Housekeeping Team Leader

    1 month ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Great Blue Heron Casino & Hotel is in search of a Full-time Housekeeping Team Leader Reporting directly to the Facilities Manager, the Housekeeping Team Leader is accountable for the daily management of the Housekeeping Division. By organizing and coordinating the activities of the housekeeping personnel, the Team Leader's primary objective is to ensure...

  • Housekeeping Professional

    1 week ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Great Canadian Entertainment is seeking a dedicated HousekeeperThe Housekeeper will be responsible for maintaining the aesthetic and presentation of all areas at the Casino, ensuring a clean and safe environment for guests and employees.Key Responsibilities:Provide exceptional customer service to internal and external customersMaintain a physical presence...

  • Housekeeping Professional

    1 week ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Great Canadian Entertainment is seeking a dedicated HousekeeperThe Housekeeper will be responsible for maintaining the aesthetic and presentation of all areas at the Casino, ensuring a clean and safe environment for guests and employees.Key Responsibilities:Provide exceptional customer service to internal and external customersMaintain a physical presence...

  • Housekeeping Supervisor

    2 months ago

    Port Perry, Canada Great Canadian Entertainment Full time

    Great Blue Heron Casino & Hotel is seeking a Full-time Housekeeping Supervisor! Reporting to the Facilities Manager, the Housekeeping Supervisor is responsible for the daily operations of the Housekeeping Department. By planning and coordinating the activities of housekeeping team, the Housekeeping Supervisor’s responsibility is to ensure that the...

  • Housekeeper/cleaner

    4 months ago

    Port Moody, Canada Little Miss Clean Housekeeping Full time

    **Clean with the dream team! **We offer competitive hourly rates, tips, gas compensation to every clean, monthly contests with cash prizes, team dinners, spa days, paid cell phone plan, free house cleaning, flexible schedule, paid training, supplies for cleaning provided, opportunity to grow with the company, positive work atmosphere and supportive...

  • Housekeeping Manager

    3 months ago

    Port Severn, Canada Christie's Mill Inn & Spa Full time

    **Job description** - Assist with training and performance manage (6-15) employees. - Ensure housekeeping policies and procedures for all aspects of the housekeeping department - Track and communicate all supply ordering needs to the Assistant General Manager. - Assist with the development of department procedures and productivity standards - Control...

  • Housekeeping Manager

    3 months ago

    Port Severn, Canada Christie's Mill Inn & Spa Full time

    **Job description** - Assist with training and performance manage (6-15) employees. - Ensure housekeeping policies and procedures for all aspects of the housekeeping department - Track and communicate all supply ordering needs to the Assistant General Manager. - Assist with the development of department procedures and productivity standards - Control...

  • Housekeeping Manager

    4 days ago

    Port Hastings, Nova Scotia, Canada Hearthstone Inn - Port Hawkesbury Full time

    Housekeeping Manager Job DescriptionWe are seeking a highly organized and detail-oriented Housekeeping Manager to join our team at Hearthstone Inn - Port Hawkesbury. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms and public areas.Key Responsibilities:Supervise Housekeeping...