Front Desk Coordinator
5 days ago
Job Summary:
We are seeking a highly skilled and organized Front Desk Administrator to join our team at Performance Auto Group. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks.
Key Responsibilities:
- Answer and direct all incoming calls in a professional and courteous manner.
- Minimize customer wait times and ensure timely communication with customers and staff.
- Assist showroom customers with basic inquiries and provide information about our products and services.
- Update dealership schedules and directories on a regular basis.
- Perform motor vehicle licensing and vehicle inventory administration tasks.
- Complete other related administrative tasks as required by management.
Requirements:
- Ability to work on Saturdays 8:00 am - 5:00 pm.
- Strong oral and written communication skills.
- Minimum 1-2 years customer service and administrative experience required.
- Reception and/or dealership experience is considered an asset.
- Team-oriented with a positive attitude and ability to work well under pressure.
- Strong computer skills.
What We Offer:
- Excellent management support and guidance.
- Opportunities through our internal career development program.
- Access to health, dental, and vision insurance.
- Disability, critical illness, and life insurance.
- Employee Assistance Plan (EAP) for you and your family's wellness.
- Discounts on vehicles, service, and parts for you and your family.
- Discounts to retailers and service providers across the country.
- Free and engaging employee events.
About Us:
Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands, and 44 locations. We are committed to providing exceptional customer service and creating a positive work environment for our employees.
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