Retail Operations Leader

4 weeks ago


Kingston, Ontario, Canada Reitmans Full time

Company Overview

At RW &CO., we are dedicated to crafting apparel that empowers the style-conscious, allowing them to express their unique identities. We believe that every outfit presents an opportunity, and we celebrate our community's passion for the confidence our products, services, and expertise instill in their daily lives. Our commitment extends beyond fashion; we prioritize quality and care in every item we produce, ensuring they stand the test of time. If this resonates with you, consider embarking on a rewarding career with us at RCL.

Role Overview

As a Store Manager, you will collaborate closely with the District Manager to cultivate a store atmosphere that embraces inclusivity and fosters diverse customer interactions. Your leadership will be pivotal in guiding the team to meet and exceed store objectives, including sales and profitability targets, recruitment, performance oversight, training, and professional development. Your adaptability to various challenges, tasks, and schedules will be essential for your success in this role.

Key Responsibilities:

Drive your store to meet company objectives and key performance indicators (KPIs). Maintain operational excellence by adhering to company policies, managing shrink/loss prevention, payroll, reporting, and scheduling. Recruit, mentor, and develop a talented team focused on sales, customer service, and fashion. Set the standard for customer engagement, ensuring the team delivers a shopping experience that fosters customer loyalty and satisfaction. Execute merchandising strategies while ensuring a clean, consistent, and inviting store environment that encourages customer visits. Keep an effective communication channel open with the District Manager.

Candidate Profile:

What you bring to the table:

A minimum of 3 years of leadership or supervisory experience in a customer-centric retail environment. Demonstrated success in leading teams to achieve strong sales results. High School diploma or GED; post-secondary education is a plus. Ability to thrive in a fast-paced environment while committed to delivering an exceptional customer experience. Willingness to work evenings and weekends as needed.

Why Choose Us:

Compensation: $48,000 - $60,000 (Compensation may vary based on relevant experience)

Comprehensive benefits package for full-time employees. Paid Time Off, including sick leave, flexible days, and vacation for full-time employees. Additional perks include monthly bonus opportunities, career advancement prospects, and tuition reimbursement. Enjoy a 50% discount at all Reitmans (Canada) Limited brands (Reitmans, RW&CO., and PENN). Benefit from a generous Employee Referral Policy.

We appreciate all applicants. Only those selected for further consideration will be contacted.

Reitmans (Canada) Limited is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace. We recognize that our future success relies on the varied perspectives and contributions of all our employees, and we value their diverse backgrounds, abilities, and experiences. If you require any accommodations during the recruitment process, please inform us, and we will ensure a fair and equitable experience.

Thank you for considering a career with us.



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