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Retail Operations Leader

2 months ago

Kingston, Ontario, Canada RW&CO. Full time
Company Overview

At RW&CO., we are dedicated to crafting apparel that empowers the style-conscious while celebrating their unique identities. We believe that every outfit presents an opportunity, and we cherish our community's passion for the confidence our products, services, and expertise instill in their lives, every day. Our commitment extends beyond trends; we prioritize our community, ensuring that all our offerings are made with care, passion, and high-quality materials for lasting durability. If this resonates with you, consider becoming a valued member of our RW family.

Position Overview

As a Store Manager, you will report directly to the District Manager and cultivate a store atmosphere that promotes inclusivity and fosters diverse customer relationships. Your primary responsibility will be to guide and inspire your team to meet store targets, which encompass sales and profitability, recruitment, performance oversight, training, and development. Your adaptability to various situations, environments, challenges, and work schedules will be essential for your success.

Key Responsibilities:
  1. Ensure the store meets company objectives and key performance indicators.
  2. Maintain operational excellence by adhering to company policies, procedures, loss prevention strategies, payroll management, reporting, and scheduling.
  3. Recruit, manage, develop, and train exceptional talent focused on sales, customer service, and fashion.
  4. Set a standard for customer experience, ensuring the team delivers a shopping journey that fosters positive customer relationships and loyalty.
  5. Execute merchandising strategies while maintaining a clean, consistent, and inviting store environment that encourages shopping.
  6. Keep open and effective communication with the District Manager.
Qualifications:

What You Bring:
  1. A minimum of 3 years of leadership or supervisory experience in a customer-centric retail environment.
  2. Demonstrated ability to lead teams to achieve strong sales outcomes.
  3. High School diploma or GED equivalent; post-secondary education is an asset.
  4. Capacity to multitask in a dynamic environment while being dedicated to delivering an exceptional customer experience.
  5. Availability to work evenings and weekends.
Additional Information:

What We Offer:
Salary: $48,000 - $60,000 (Rate may vary based on relevant experience)
  1. A competitive benefits package (for Full-Time Employees).
  2. Paid Time Off (including Sick Time, Flex Days & Vacation) (for Full-Time Employees).
  3. Additional perks include monthly bonus potential, opportunities for career advancement, and tuition reimbursement.
  4. 50% discount on all Reitmans (Canada) Limited brands (Reitmans, RW&CO., and PENN).
  5. Generous Employee Referral Policy.
RW&CO. is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace for all. We recognize that our future success relies on the perspectives and contributions of all our employees—their diverse backgrounds, abilities, and experiences strengthen our business. If you are contacted regarding a job opportunity, please inform us of any accommodations needed to ensure equitable access throughout the recruitment and selection process. All accommodation information provided will be treated confidentially and used solely to facilitate an accessible candidate experience.

We appreciate all applicants. Only those selected for further consideration will be contacted.
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