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Retail Operations Leader

2 months ago

Kingston, Ontario, Canada RW&CO. Full time
Company Overview

At RW&CO., we are dedicated to crafting apparel that empowers style-conscious individuals to express their unique identities. Our belief is that every outfit holds the potential for self-expression, and we cherish the confidence our products, services, and expertise instill in our community's lives, every day. We aim to be a brand that is not only fashionable but also committed to our community, ensuring that all our offerings are made with care, passion, and high-quality materials for lasting durability. If this resonates with you, consider becoming an integral part of the RW family.

Position Overview

As a Store Manager, you will report directly to the District Manager and cultivate a store atmosphere that promotes inclusivity and diverse customer interactions. Your primary responsibilities will include guiding and managing the team to meet store objectives, which encompass sales and profitability targets, recruitment, performance oversight, training, and professional development. Your capacity to navigate various situations, environments, challenges, job responsibilities, and work schedules will be vital to your success.

Key Responsibilities:
  1. Ensure the store meets company objectives and key performance indicators.
  2. Maintain operational excellence by adhering to company policies, procedures, loss prevention strategies, payroll management, reporting, and scheduling.
  3. Recruit, manage, develop, and train a talented team focused on sales, customer service, and fashion.
  4. Set the standard for customer experience and ensure the team delivers a shopping experience that fosters positive customer relationships and loyalty.
  5. Execute merchandising strategies while maintaining a clean, consistent, and inviting store environment that encourages customer engagement.
  6. Maintain effective communication with the District Manager.
Qualifications:

What You Bring:
  1. A minimum of 3 years of leadership or supervisory experience in a customer-centric retail environment.
  2. Demonstrated ability to lead teams to achieve strong sales results.
  3. High School diploma or GED equivalent; post-secondary education is an asset.
  4. Ability to multitask in a dynamic environment while remaining committed to delivering an exceptional customer experience.
  5. Willingness to work evenings and weekends.
Additional Information:

What We Offer:
Salary: $48,000 - $60,000 (Rate may vary based on relevant experience)
  1. A competitive benefits package (for Full-Time Employees).
  2. Paid Time Off (including Sick Time, Flex Days & Vacation) (for Full-Time Employees).
  3. Additional benefits include monthly bonus potential, opportunities for career advancement, and tuition reimbursement.
  4. 50% discount at all Reitmans (Canada) Limited brands (Reitmans, RW&CO., and PENN).
  5. Generous Employee Referral Policy.
Reitmans (Canada) Limited is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace for all. We recognize that our future success relies on the perspectives and contributions of all our employees—their diverse backgrounds, abilities, and experiences strengthen our business. If you are contacted regarding a job opportunity, please inform us of any accommodations needed to ensure equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used solely to facilitate an accessible candidate experience.

We appreciate all applicants. Only those selected for further consideration will be contacted.
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