Director Clinical Services

3 days ago

Brampton, Canada William Osler Health System Full time

**Company Description**
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today

The Director, Surgical and Ambulatory Care Services, is responsible for the strategic and operational management of Surgical and Ambulatory Services to ensure effective delivery of outcomes that are aligned with the corporate strategic plan for Osler.

Working in close collaboration with the Chief of Surgery, Chief of Anesthesia and other members of the management team, the Director provides leadership in the development and implementation of strategies to ensure delivery of efficient, safe and high-quality health care to the patients.

The Director will play a key role as an influential expert liaising with the clinical leaders across the organization to enable consistent, high standards of evidence-based care for the client/patient population. The Director will establish the operational framework and infrastructure for program planning, implementation and evaluation, and ensures effective, safe delivery of care, development and establishment of processes. In addition to daily program oversight, the Director will ensure the delivery of several initiatives designed to yield high quality care for patients and their families.

Accountabilities:

- Develop the business strategy and key metrics for this Program with a growth mindset as it relates to partnerships, service planning and clinical excellence with a broader community engaged model in mind
- Advance the profile of the Surgical Services by strengthening collaboration with both internal and external community partners
- Provide leadership to guide ongoing continuous performance improvement and program efficiencies
- Develop and empower a cohesive and collaborative team that is service-driven and focused on establishing an exceptional patient care experience
- Play a leadership role in developing strategies related to growth opportunities across the region

**Qualifications**
- Must be a regulated health care processional with a Master’s degree in nursing (or in progress) or in a health-related discipline
- Five to seven years progressive leadership experience in a hospital or related health care environment, which must include five years of experience in a management/leadership role
- Knowledge of Lean methodology
- Knowledge of strategic and operational planning, management principles and research-based practices
- Knowledge of quality improvement, financial practices and risk management principles
- Demonstrated strong financial and analytical skills
- Demonstrated leadership, communication and interpersonal skills that can be employed in a complex environment with multiple stakeholders
- History of building constructive and effective relationships and gaining credibility across disciplines, divisions, departments and programs
- Must demonstrate Osler Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

**Additional Information**

This is an Onsite First role: Roles that frequently support direct patient care and have dedicated hours when they are available to patients, team members and/or other partners

Annual salary:
Minimum: $146,445.00
Maximum: $183,046.50

LI-RR1

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

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