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Clinical Service Manager, Women’s and

1 month ago

Brampton, Canada William Osler Health System Full time

**Company Description**
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today

The Clinical Services Manager is responsible for ensuring the delivery of safe, efficient, patient-centered care and will ensure the program goals and objectives are met and are aligned with the corporate strategic plan.

Accountabilities:

- Develops and implements the functional and strategic plans and/or initiatives for relevant areas in consultation/collaboration with the Director, physician partners and team members
- Defines the organizational supports and structures required for relevant areas in consultation/collaboration with the Director
- Monitors patient/family and staff satisfaction programs in relevant areas and organizes improvement opportunities as appropriate
- Fosters an engaged workforce, seeking opportunities for improvement, staff development and support
- Promotes a collaborative and respectful professional practice climate and fosters an interdisciplinary approach to safe patient care and patient/family
- experience
- Hires, orients and manages staff performance as determined by human resource policies, union contracts, legislation and standards of practice
- Develops, monitors, controls and evaluates budgets and staffing plans in consultation and collaboration with the Director and organizational partners
- Consistently monitors performance, taking corrective action if and when required
- Develops processes for selecting, evaluating and maintaining material/equipment needed for delivering and enhancing patient care
- Develops and maintains effective interdepartmental relationships and participates in activities which contribute to the effective function of the relevant areas, the program and the organization

**Qualifications**
- Health Discipline Professional designation and Undergraduate degree required; relevant Masters an asset
- Minimum of five years recent leadership experience and clinical experience in women’s and children’s services
- Demonstrated ability to establish effective interpersonal relationships and collaboration with interprofessional teams and external regional partners
- Demonstrated effective communication, team building, problem solving and conflict resolution skills
- Demonstrated effective judgment and innovative change management skills
- Demonstrated effective planning and project management skills
- Demonstrated ability to utilize quality, safety and risk-based frameworks to facilitate and build the use of critical thinking, priority setting and problem-solving skills across the team
- Knowledge of collective agreements and working experience in a unionized environment preferred
- Excellent written, verbal communication and documentation skills
- Detail oriented with excellent organization and time management skills
- Effective leadership skills with the proven ability to develop high performing teams
- Ability to manage multiple competing priorities in a fast-paced environment
- Excellent problem solving and change management skills
- Excellent oral, interpersonal, and written communication skills
- Ability to travel between Osler sites
- Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

**Additional Information**

**Annual Salary**:
**Minimum: $113,061.00**
**Maximum: $141,336.00**

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While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.