Clinical Services Administrator

6 months ago

Brampton, Canada Catholic Family Services of Peel-Dufferin Full time

**Clinical Services Administrator - Safe Centre of Peel**

**(Full-time, Permanent)**

Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its clients.

CFSPD is the lead agency to the Safe Centre of Peel (SCoP) - a partnership of 17 social service organizations. SCoP is a safe and welcoming space where many agencies work collaboratively and integrate services to respond to victims and survivors of violence and abuse at a single location.

We are currently seeking a Clinical Services Administrator for our Safe Centre of Peel who has experience in providing administrative support to clients, staff, and agency programs to ensure a responsive and efficient front door service to the agency. This position will be based in Brampton, Ontario, and is fully in-person.

Are you looking to join a fun and dynamic team hoping to make a difference in the community? We want to hear from you

**Why work with us?**

We offer a comprehensive benefits package (pension plan, extended health, dental & insurance benefits), professional development opportunities, and generous leave provisions. Our organization also provides work life balance and free parking

**Responsibilities**
- Provide internal referrals to agency programs.
- Provide information on community resources appropriate to clients' identified needs.
- Notify client regarding appointment availability, including booking appointments and cancellations when necessary.
- Perform general administrative duties to include but not limited to: photocopying, scanning, faxing, mailing, ordering business cards, shredding, filing and courier.
- Providing reception coverage as needed.
- Track, maintain, and update program specific client counts.
- Provide additional administrative support to management, as required.
- Perform other duties as assigned.

**Qualifications**:

- Post-secondary diploma/degree in a related social service discipline or equivalent experience
- Minimum 2 years of office-related experience
- Understanding the dynamics of domestic violence and its effects on women and children
- Strong communication skills, ability to deal tactfully with community members, and staff
- Exceptional organizational skills with ability to meet deadlines and manage multiple priorities
- Enthusiastic, warm and friendly personality, with a demonstrated client-service orientation
- Detail oriented with ability to check documents for accuracy
- Working knowledge pertaining to modern office methods and procedures, equipment and filing systems
- A satisfactory Vulnerable Sector Criminal Records check
- Willing to work within a Catholic values framework

**How to apply**:
**We thank all applicants for their interest in Catholic Family Services of Peel-Dufferin. We will only contact those selected for consideration.Clinic Administrator**

The Clinic Administrator is responsible for the day-to-day operation of the clinic and its staff. This position requires a self-motivated individual who is detail oriented, flexible, and able to work in a fast-paced environment. The Clinic Administrator will assist in administrative duties as well as perform duties that support the daily operations of the clinic. This position reports to the Clinic Manager.

**Essential Functions**:
**Assist clinic manager with scheduling and confirming appointments**
- Perform intake forms for new patients and update intake forms for existing patients
- Maintain patient files and medical records
- Maintain all patient records in electronic health record system (EMR)
- Assist with billing, insurance verification, and patient scheduling
- Answer phones and schedule patient appointments
- Perform basic clerical duties such as photocopying, faxing, filing, etc.
- Perform other duties as assigned by clinic manager or office manager.

**Clinical Services Administrator - Safe Centre of Peel**

**(Full-time, Permanent)**

Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its clients.

CFSPD is the lead agency to the Safe Centre of Peel (SCoP) - a partnership of 17 social service organizations. SCoP is a safe and welcoming space where many agencies work collaboratively and integrate services to respond to victims and survivors of violence and abuse at a single location.

We are currently seeking a Clinical Services Administrator for our Safe Centre of Peel who has experience in providing administrative support to clients, staff, and agency

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