Call Centre Representative

5 months ago

Toronto, Canada Inspire Direct Marketing Full time

**_$20.00-$24.00/hour + Benefits._**

**_ Quit your day job, come help us save the world_**

**About Us**:
We are a Canadian agency on a mission to inspire fundraising. We provide a warm and friendly voice to the largest and most respected charities in Canada. Our team is passionate, engaged and extremely effective. We call existing supporters to raise funds for important causes around the globe. So while there are no cold calls or high-pressure tactics, we are a performance team and results matter. We hope they motivate you as well.

**Call Centre Representative - Work from Home**

If you are a mature sales or call centre representative, come join our team of professional fundraising agents to elevate your career and use your skills to help make our world a better place.

Inspire fundraisers connect with, laugh with and uplift the lives of our client's donors - even if just for a few moments. Their work goes beyond raising funds for some of the world's most worthwhile causes; it's about creating a human connection with every donor. They enjoy being able to deliver world-class results autonomously, while representing great causes and being part of a passionate team.

Each day and each call can be different. We find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. We thank, connect, engage and inspire. We look for creative new ways to delight on every call. We are all about teamwork, customer connections and most importantly, having fun while we do it.

This is a full-time, outbound, work-from-home position.

**We will Provide**:

- Permanent, full-time employment with consistent hours and growth opportunities
- $20.00 - $24.00 hourly w bonuses
- Engagement with world-class charitable organizations
- 100% paid training and health benefits (at 3 months)
- Training opportunities, lunch-and-learns, workshops
- Team culture and activities, ice breakers, community events

**You should Provide**:

- A minimum of 2 years' customer service and call centre experience
- You love talking to people and are a great communicator
- You are looking for full-time hours, 40 hours a week
- Availability to work 1PM - 10PM EST Mon -Thu and 10AM - 7PM EST Fri)
- Availability to work occasional Saturdays (10AM to 5PM)
- You are technically savvy and self-reliant

**You Need to Have**:

- A professional work from home office space
- newer-version Windows PC or laptop computer (Apple or Mac are not supported)
- High-speed cabled internet connection (min 25 mbps down/5 mbps up)
- A USB headset and webcam

If you are looking to be part of something bigger than yourself and to join a mature call centre team with opportunities to grow and support your peers; we would love to hear from you.

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