Manager, Call Centre

**Company Information**: CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee...

**Have a passion for customer service? Want to join a great team and develop new skills? We want to hear from you!** McCarthy Uniforms is Canada’s leading school uniform and specialty apparel Company. Over the last 65 years, we have built our leadership position by following our mission to be a world-class provider of high-quality uniforms. We believe in...

**Role**: Responsible for evaluating the contact centre and back office performance to help increase quality, efficiency and customer/client satisfaction. As an Intraday Analyst, must identify trends, weaknesses and opportunity for improvement. Intraday Analyst must be able to track and examine call flow, call patterns, quality assurance levels and all call...

**Date Posted**:10/04/2024 **Req ID**: 39974 **Faculty/Division**: Asst VP - Operations & Services **Department**: Campus Safety-Admin **Campus**: St. George (Downtown Toronto) **Position Number**: 00002202 **Description**: **About us**: The University of Toronto Campus Safety has been an institution on the St. George campus since 1904 and is dedicated to...

**_$20.00-$24.00/hour + Benefits._** **_ Quit your day job, come help us save the world!_** **About Us**: We are a Canadian agency on a mission to inspire fundraising. We provide a warm and friendly voice to the largest and most respected charities in Canada. Our team is passionate, engaged and extremely effective. We call existing supporters to raise...

Job Summary: Are you a skilled communicator with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment where problem-solving and empathy are key? If so, we have an amazing opportunity for you! Join our team as a Work-From-Home Call Centre Agent in the dynamic airline industry. As a Call Centre Agent, you will play...

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Inbound Call Centre to join our client. Contract Dates:...

**Purpose**: Team Leaders are responsible for answering caller questions and ensuring productivity. maintain detailed and accurate shift logs (timesheets, pledge confirmation). Team Leaders are responsible for motivating all callers individually and as a group to ensure highest performance. Team Leaders must demonstrate detailed knowledge of York University...

All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...

The Call Centre and the Member Contact Centre answer questions from healthcare providers and plan members, respectively. The Call Centre assists providers with a wide range of services, including answering questions about patient transactions or explaining how to access information in the appropriate provider manual. The Member Contact Centre helps plan...

Job Summary: Are you a skilled communicator with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment where problem-solving and empathy are key? If so, we have an amazing opportunity for you! Join our team as a Work-From-Home Call Centre Agent in the dynamic airline industry. As a Call Centre Agent, you will play a...

Are you a great communicator who loves helping people? Do you want to join a dynamic team where flexibility and growth are priorities? Look no further! We’re hiring Inbound Call Centre Advisors in Toronto! **About Us**: We are a leading customer service provider known for our commitment to excellence and our fun, supportive work environment. Our team is...

**Call Centre Customer Support Representative** Are you passionate about providing exceptional service and assisting others? ELC Solutions Inc. is actively looking for dedicated professionals to join our team as Call Centre Customer Support Representatives. As a key member, you'll play a vital role in delivering outstanding customer experiences, handling...

**Call Centre Specialist, CGHLI (Part-time)**: **Vancouver, BC; Calgary, AB or Toronto, ON** **Contract** The part-time Call Centre Specialist will work approximately 20 hours per week between the call centre hours of 7:30 a.m - 8:00 p.m EST. **Role and Responsibilities**: - Properly identify all callers prior to releasing any private information -...

Gyro Group is currently seeking a dedicated **Call Centre Agent(BDC) **to become a valuable part of our team! The **Call Centre Agent** acts as the primary point of contact and representative for our dealers in the Toronto area. They act as a connection point between the customer and the sales department, taking charge of inbound business opportunities and...

**ABOUT THIS CAREER OPPORTUNITY** The Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers...

All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...

All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...

**GENERAL SUMMARY** The Centre Director is responsible for managing the overall customer experience, sales, and local marketing strategies of the Centre to achieve performance goals and grow the Centre. The Centre Director is also responsible for managing the day-to-day Centre operations to ensure a consistent, quality educational experience for Sylvan...

**Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...