Receptionist/administrative Assistant
2 weeks ago
Reservation manager
Education: at least bachelor degree on management
Skills: Microsoft word; Microsoft excel; Microsoft Outlook; Windows; and
Microsoft office
Benefits: Dental care and life insurance
Language: fluent in French and English, knowing the third language will be better
Work term: Permanent
Working languages: French, English and Chinese
Hours: 40-45 hours per week
Experiences: reservation experiences in travel agency, hotel or motel is a must
Work site environment: non-smoking and air conditioned
Work setting: MOTEL
TASKS:
Develop, implement and evaluate reservation policies and procedures for the operation of a department or establishment
Performing daily phone reservation
Participate in the development of price designing and promotion activities
Introduction to clients for the use of facilities for conventions, banquets
Resolve customer complaints
Address customers’ complaints or concerns
Assist clients/guests with special needs
Establish work schedules
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- Overtime required
Personal suitability
- Clients focus
- Efficient interpersonal skills
- Excellent oral communication (French, English and the third language)
- Flexibility
- Initiative
- Team player
**Salary**: 26.5$/hour + bonus
Type d'emploi : Temps plein
Salaire : à partir de 26,50$ par heure
Horaires de travail:
- Disponibilité la fin de semaine
- Du Lundi au Vendredi
- Quart de jour
Capacité à faire le trajet ou à déménager:
- Québec, QC: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Souhaité)
Expérience:
- administration: 1 an (Souhaité)
Lieu du poste : Un seul lieu de travail
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