Receptionist/administrative Assistant

2 weeks ago


Quebec City, Canada Hotel-Motel le regent Full time

Reservation manager

Education: at least bachelor degree on management

Skills: Microsoft word; Microsoft excel; Microsoft Outlook; Windows; and

Microsoft office

Benefits: Dental care and life insurance

Language: fluent in French and English, knowing the third language will be better

Work term: Permanent

Working languages: French, English and Chinese

Hours: 40-45 hours per week

Experiences: reservation experiences in travel agency, hotel or motel is a must

Work site environment: non-smoking and air conditioned

Work setting: MOTEL

TASKS:
Develop, implement and evaluate reservation policies and procedures for the operation of a department or establishment

Performing daily phone reservation

Participate in the development of price designing and promotion activities

Introduction to clients for the use of facilities for conventions, banquets

Resolve customer complaints

Address customers’ complaints or concerns

Assist clients/guests with special needs

Establish work schedules

Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- Overtime required

Personal suitability
- Clients focus
- Efficient interpersonal skills
- Excellent oral communication (French, English and the third language)
- Flexibility
- Initiative
- Team player

**Salary**: 26.5$/hour + bonus

Type d'emploi : Temps plein

Salaire : à partir de 26,50$ par heure

Horaires de travail:

- Disponibilité la fin de semaine
- Du Lundi au Vendredi
- Quart de jour

Capacité à faire le trajet ou à déménager:

- Québec, QC: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Souhaité)

Expérience:

- administration: 1 an (Souhaité)

Lieu du poste : Un seul lieu de travail



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