Telephone Operator/receptionist

2 weeks ago


Quebec City, Canada Beneva Full time

Job Posting Title:
Telephone Operator/Receptionist

Status:
Regular

**Job Description**:
Le ou la titulaire assure un support téléphonique à la Division. Il ou elle accueille les gens à la réception, les dirige vers la personne demandée et effectue différentes tâches administratives reliées aux activités de la direction.

Vous vous réaliserez dans les fonctions suivantes:
- Recevoir et acheminer les appels téléphoniques, prendre en note les messages et les transmet aux personnes concernées.- Accueillir les visiteurs à la réception, les renseigner et les référer aux services appropriés.- Remettre les cartes d’accès aux autres personnes désignées, tenir un registre et assurer la gestion des entrées et sorties des cartes d’accès, selon la procédure établie.- Contrôler l’accès des fournisseurs à nos locaux et aviser l’équipe exploitation au besoin.- S’assurer que les ressources soient disponibles pour répondre à la demande et aviser de toute anomalie à son supérieur immédiat.- Préparer les cartes d’accès et les distribuer aux nouveaux employés et faire le suivi des cartes d’accès perdu ou volées ou pour le départ des employés.- Recevoir les appels de service des différents locataires et employé. Traiter les demandes et les acheminer aux personnels responsables et en faire le suivi.

Vos talents et vos qualifications:
- Secondaire V ou l’équivalent.- Bonne connaissance des logiciels Word et Excel ainsi que la maîtrise des outils internet.- 3 ans d’expérience dans des fonctions similaires.Poste en présentiel, à temps partiel 25 heures/semaine.

LI-Onsite

S2
- Purpose :_
- True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services._

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