HR Service Centre Representative

3 months ago

Sherwood Park, Canada Strathcona County Full time

**This posting is for 1 Temporary full-time position for up to 12 months
As a Human Resources Service Specialist with Strathcona County, you will be responsible for the communication and administration of programs, procedures and policies related to all functional areas of Human Resources. You will be responsible for the processing of Human Resources operational processes throughout the employee lifecycle.

**Responsibilities**
- Execute Human Resources processes and transactions both within Oracle HCM and outside of the system
- Delivery of Human Resources operational processes throughout the employee lifecycle including hiring, onboarding, employee changes/promotions, compensation, leaves and benefits, termination and off boarding
- Responsible for the day-to-day administration of the benefit plans for County and Library employees, Elected Officials, and AIHA
- Ensure overall procedural aspects of benefit enrolments, termination and changes in accordance with our benefit contracts, policies, collective agreements, the Classified and Library Handbooks
- Identify gaps/errors, troubleshoot and work collaboratively within Human Resources and with business leaders to determine the best approach to find a solution
- Collaborate with Human Resources Business Partners, Payroll, Reporting/Analytics, Human Recourses Systems and the Center of Excellence to ensure that Human Resources processes and practices are delivered consistently, reliably and in a timely manner
- Support ongoing Human Resources Operational and Service Centre practices
- Run and review Oracle reports, follow up and provide guidance on various Human Resources processes
- Create documents, forms and process maps to support Human Resources operations processes
- Provide escalation support for front line Human Resources Service Centre inquiries

**Qualifications and Skills**
- Diploma in Human Resources, Management, Business or a related field
- Minimum of 3-5 years of experience in Human Resources with progressively increasing experience
- In depth generalist knowledge of Human Resources policies, procedures and operating practices
- Experience in benefits administration, preferably in a public sector environment with both union and non-union benefit plans
- Proficiency with Oracle or a similar HRIS, advanced Excel and SharePoint is an asset
- Process orientated and the ability to manage detailed work within constant deadlines/time constraints, and prioritize work based on demand with a sense of urgency
- Ability to work independently with mínimal supervision, negotiate priorities on short notice and adapt to an ever-changing work environment
- Creative and resourceful in finding solutions to issues
- Strong computer skills and technical aptitude
- Ability to handle confidential information with integrity and professionalism
- Ability to collaborate with and support various stakeholders and build relationships
- Excellent customer service and team skills with a positive and can-do attitude

**Who We Are**:
Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, fairness, and cooperation.

**Why Join Strathcona County: (depending on position)**
- Competitive salary and comprehensive benefits package, which includes:

- Extended health and dental coverage
- Health and wellness spending account
- Life and disability insurance and critical illness programs
- Retirement and pension programs
- Paid and unpaid leave programs
- Earned day off program
- Employee and family assistance program
- Commitment to employee development, through internal and external training and development opportunities
- Well-being programs and a safety culture focused on physical and psychological health in the workplace
- Equivalencies of education and experience may be considered. _

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

**Competition will be posted until the position is filled

  • HR Service Centre Advisor

    3 months ago

    Sherwood Park, Canada Acuren Inspection, Inc. Full time

    Position Summary: Acuren is currently recruiting for a HR Service Centre Advisor (Temporary Contract)to support multiple regions across Canada. If you are seeking a dynamic environment with opportunities for individual growth and learning, this is for you. **Responsibilities**: **Customer Support** - Keeping a log of all customer inquiries, and reporting...

  • Manager HR Operations

    6 months ago

    Sherwood Park, Canada Strathcona County Full time

    As the Manager, HR Operations, you will be responsible for providing leadership, strategy development, guidance, and oversight for the overall governance of HR service delivery and operational excellence of the HR Service Centre, Payroll, and Analytics and Reporting functions. You will manage the HR Operations group and provide leadership to ensure...

  • Guest Services Representative

    7 months ago

    Sherwood Park, Canada Sherwood Park Mall - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Sherwood Park Mall, Sherwood Park, AB location. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect...

  • HR Business Partner

    7 months ago

    Sherwood Park, Canada Strathcona County Full time

    **This posting is for 1 temporary full-time position up to 14 months** Are you an experienced HR professional looking for a new and exciting opportunity? Strathcona County has a great opportunity to work within our HR Business Partnering Branch to provide advice, consultation, and strategic HR services to a diverse portfolio of clients. As a Human Resources...

  • HR Reporting Analyst

    2 months ago

    Sherwood Park, Canada Strathcona County Full time

    **This posting is for 1 temporary full-time position up to 12 months** The HR Reporting Analyst leverages extensive expertise in HR, Payroll, HCM systems, and reporting tools to design, develop, and maintain comprehensive reports. These reports provide crucial insights to support strategic human resources planning and informed decision-making across the...

  • HRsc Advisor

    6 months ago

    Sherwood Park, Canada Rockwood Service Corporation Full time

    Position Summary: Rockwood is currently recruiting for a HR Service Centre Advisor (Temporary Contract)to support multiple regions across Canada. If you are seeking a dynamic environment with opportunities for individual growth and learning, this is for you. The position will be based out of either Sherwood Park, AB or Oakville ONT. The position will be a...

  • Guest Services Representative

    2 months ago

    Sherwood Park, Canada Sherwood Park Mall - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Sherwood Park Mall in Sherwood Park, AB. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for...

  • Csr (Customer Service Representative)

    2 months ago

    Sherwood Park, Canada Park Mazda Full time

    If you are a positive, upbeat, customer-loving person who has a strong passion for building customer relationships and sales, our Customer Service Representative position is open for applicants. This is a career path for those individuals who love their customers and know how to make them feel special. If you want a consistent income, bonus incentives, a...

  • Human Resources Professional

    6 months ago

    Sherwood Park, Canada Greenland Garden Centre Full time

    **Who We Are**: **Your Role at Greenland Garden Centre**: The Human Resources Professional's role at Greenland Garden Centre is essential for maintaining a positive workplace culture. You will play a leading role in resolving conflicts and promoting harmony among staff. From managing the complete process of hiring and releasing seasonal employees to...

  • HR Assistant

    3 months ago

    Sherwood Park, Canada Elk Island Catholic Schools Full time

    **Posting #**S24250025(S1) **Posting Date**16 Sep 2024 **Posting Close Date**23 Sep 2024 11:59 PM (MDT) **Category**Support Staff Position **Type**PROBATIONARY **Description**Hr Assistant **Location** - Central Learning Services**Start Date**01 Oct 2024 **End Date**Continuous **FTE/Hours**17.50 per week Print - Facebook- Twitter- LinkedInJob...

  • HR Administrator

    1 month ago

    Sherwood Park, Canada Adecco Canada Full time

    Adecco is currently hiring a full-time experienced HR Administrator to play a critical role in supporting employee relations within our client's organization in Sherwood Park, AB. Ideally, you will have a strong background in managing employee relations, especially in unionized environments, and will be adept at handling employee issues, conducting...

  • HR Administrator

    3 months ago

    Sherwood Park, Canada SITE Resource Group Inc. Full time

    **JOB OVERVIEW** The **Human Resource Administrator** will maintain employee records, manage HR documents, update internal databases, and support the recruitment and onboarding process. This position will be a **temporary** position for four (4) months based out of Head Office in Sherwood Park. **KEY HIGHLIGHTS** - 100% employer paid benefits - Lifestyle...

  • Customer Service Representative

    6 months ago

    Sherwood Park, Canada Park Mazda Full time

    **A Little About Park Mazda** Park Mazda is a family owned and operated Dealership based in the heart of Sherwood Park. We pride ourselves on our positive, uplifting, happy to come to work morale, and believe in investing in our people. At Park Mazda, you are never "just a number". You are part of our family and we value YOU! **Customer Service...

  • Client Service Representative

    7 months ago

    Sherwood Park, Canada Pulse Veterinary Specialists & Emergency Full time

    Are you an individual _**_passionate about providing exceptional client care_**_?_ - Do you have a _**_passion for animals and a desire to get into the veterinary industry_**_?_ - Do you already have some _**_veterinary clinic experience_**_ and are looking to be part of a_**_ new working culture that provides both exceptional care and a fun, warm family...

  • Human Resources Administrator

    6 months ago

    Sherwood Park, Canada Greenland Garden Centre Full time

    Greenland Garden Centre is looking for a full-time **Human Resource Administrator** to join our team. This position requires a flexible team-player who enjoys multi-tasking and has excellent communication skills. **Role and Responsibilities include, but not limited to**: - To build a top performing team that is aligned with company core values and...

  • Financial Services Representative Ii

    4 months ago

    Sherwood Park, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Service Representative

    7 months ago

    Sherwood Park, Canada Pulse Veterinary Specialists & Emergency Full time

    Are you an individual _**_passionate about providing exceptional client care_**_?_ - Do you have a _**_passion for animals and a desire to get into the veterinary industry_**_?_ - Do you already have some _**_veterinary clinic experience_**_ and are looking to be part of a_**_ new working culture that provides both exceptional care and a fun, warm family...

  • Client Service Representative

    6 months ago

    Sherwood Park, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Service Representative

    6 months ago

    Sherwood Park, Canada Fix Auto Sherwood Park Full time

    Fix Auto’s office staff member, the Customer Service Representative, will assist customers with the collision repair process and ensure customer satisfaction and confidence in our services and shop. **2.**: The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR...

  • Customer Service Representative

    7 months ago

    Sherwood Park, Canada Fix Auto Sherwood North Full time

    As a part of Fix Auto’s office team, the Customer Service Representative will assist customers with the collision repair process and possess the highest level of customer satisfaction and confidence in our services and shop. ***: The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality,...