Customer Service Representative

7 months ago


Richmond Hill, Canada Kids & Company Ltd Full time

**Are you seeking a positive and growing environment? Kids & Company is looking for a Professional & Talented Customer Service Representative to join our team in Richmond Hill**

**Let me tell you about us**

Kids & Company is an award-winning childcare centre with over 160 locations across Canada and the U.S., and still growing The words that embody Kids & Company (the Kidco Way) are Kind, Innovative, Diverse, Courageous, and Optimistic. To celebrate our fantastic team members, we recognize staff members through our Kidco Kudos program who embody these values with exciting prizes

**What’s in it for you?**
- Dental - frequent cleanings, x-rays, minor surgical procedures and post-surgical care
- Vision - eye exams
- Chiropractor, Osteopath, Podiatrist/Chiropodist, Massage Therapist, Naturopath,
- Speech Therapist, Physiotherapist/Occupational Therapist, M.S.W. Social Worker,
- Psychologist, Acupuncturist
- Prescriptions, hearing aids, orthopedics, travel insurance
- Long Term Disability and Life Insurance
- Mental Health Support through People Connect
- Relocation opportunities are endless, with over 160 daycares across North America.
- Positive work environment with encouraging team members and opportunities for career advancement
- Discount off childcare
- Education reimbursement opportunities
- Monthly health challenges to promote work/life balance with exciting prizes
- Staff Appreciation Snacks
- Corporate discount to Goodlife Fitness, Chalkboard Plus, Mabel’s Labels and Economical Insurance

**What we’d love to see about you**:

- Excellent organizational, verbal and written communication skills
- Strong attention to detail
- Ability to be flexible and handle multiple projects at a time
- Able to meet deadlines
- Excellent interpersonal skills
- Strong computer skills and knowledge of Microsoft programs
- Background in Early Childhood Education is an **asset**:

- Provide support to the Director of Enrollment and National Client Services Manager

**Envision yourself**:

- Calling new start families for quality assurance and feedback
- Tracking centre tours, providing follow-up, ask for feedback and send registration details
- Compiling all location weekly reports to condense and bring to Director of Enrolment
- Attending baby shows to spread the word about Kids & Company, answer parent questions, organize giveaways and follow up with the winners#INDKCHP



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