Income Assistant Administrator

1 week ago


Campbell River, Canada Homalco First Nation Full time

**Position Title**: Income Assistant Administrator
**Department**: Social Services
**Reports To**: Homalco First Nation Administrator
**Location**: Homalco First Nation

**Key Responsibilities**:

- **Client Support**:

- Conduct client interviews to assess financial needs and eligibility for various assistance programs.
- Maintain a client-focused approach to ensure respectful, confidential, and empathetic service delivery.
- **Application Assistance**:

- **Administrative Duties**:

- Prepare reports and documentation as required by the Social Services Manager.
- **Community Outreach**:

- Conduct informational sessions and workshops to educate community members about available financial assistance programs.
- Develop and distribute informational materials to promote awareness of income support services.
- Collaborate with other community service providers to coordinate support and resources for clients.
- **Program Development**:

- Participate in the development and enhancement of income assistance programs and services.
- Provide feedback and recommendations to improve service delivery and client outcomes.
- Stay informed about changes in government policies and programs affecting income assistance.
- **Collaboration and Networking**:

- Build and maintain relationships with external agencies, government departments, and other service providers.
- Represent Homalco First Nation in meetings and forums related to income assistance and social services.
- Collaborate with other departments within the Homalco First Nation to provide comprehensive support to clients.

**Qualifications**:

- **Education and Experience**:

- A diploma or degree in social work, community services, or a related field is preferred.
- Experience in a client-facing role within social services, particularly in income assistance or financial aid, is an asset.
- Knowledge of the specific needs and challenges faced by First Nations communities.
- **Skills and Abilities**:

- Strong interpersonal and communication skills, with the ability to build trust and rapport with clients.
- Excellent organizational and time-management skills.
- Ability to work independently and as part of a team.
- Proficiency in using office software and database management systems.
- **Personal Attributes**:

- Empathy, patience, and a genuine desire to help others.
- Cultural sensitivity and an understanding of the Homalco First Nation community.
- High level of integrity and professionalism.

**Working Conditions**:

- This position is typically based in an office environment, with occasional travel within the community for outreach activities.
- Standard working hours apply, with some flexibility required for evening or weekend events.

**Job Type**: Part-time

Pay: $24.50-$27.50 per hour

Expected hours: 20 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

Work Location: In person



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