Key Account Manager

5 months ago


North York, Canada International Pool and Spa Centers Full time

International Pool and Spa Centers is the leading distributor, retail, and service provider of hot tubs, swimming pools, and recreational products in Southern Ontario. We have 8 retail locations across Ontario, a fast-growing online business, and the largest fiberglass pool construction division in Ontario. We are a family-run and owned business that has been in operation for over 40 years.

We are currently looking for an **Account Manager** to join our dynamic and vibrant **Wholesale/ Construction** team in our **North York Head Office** location. If you are an energetic and ambitious individual looking for a progressive and rewarding career and thrive in a fast-paced environment with tight deadlines, this is the perfect opportunity for you

**START DATE**: Immediately

**JOB TYPE**: Permanent, full-time

**LOCATION**: 4496 Chesswood Drive, North York.

**Job Purpose Summary**: Under the direction of the **V.P. of Sales & Marketing, **the **Account Manager** will be responsible for managing the accounts of residential construction developers, wholesale pool builders, and wholesale licensed dealers. If you are a motivated individual with a passion for building relationships and driving business growth, we would love to hear from you.

**Key Duties and Responsibilities** include but are not limited to the following:

- Develop and maintain strong relationships with existing clients
- Receive & process sales orders.
- Provide updates to customers regarding their outstanding orders.
- Process accounts receivable and revenue collection functions, including preparing, printing, and posting invoices, following up on outstanding invoices and administering collection.
- Perform collections to facilitate payment of invoices due by sending reminders and contacting clients.
- Verify the accuracy of invoices and other accounting records before entering them into the system.
- Provide quotes to dealers for products.
- Administer customer service functions inclusive of product acquisition/search, organizing logistics etc.
- Coordinate deliveries and maintain a schedule.
- Verify own work for accuracy, clarity, and completeness, and ensures compliance with the company and regulatory requirements.
- Place customer orders with various vendors.
- Produce Sales Orders internally for inventory items.
- Work directly with vendors and carriers to coordinate and organize shipments and/or deliveries of products.
- Create PO’s and receiving for specific product categories.
- Create and maintain reports.
- Maintain appropriate files, working papers, reports, and documentation of data.
- Collaborate with internal departments to ensure the completion of daily operational tasks.
- Perform other ad hoc projects/assignments as required by management.

**Other Duties& Responsibilities**:

- Maintain annual logs of all orders and transactions of all pool and hot tubs sales.
- Complete annualized price list and updated pricing for products.
- Lean on your expertise and critical thinking skills to identify processes that could impact financial performance and implement solutions.
- Support with implementation of changes and controls leading to best practice operations.
- Maintain good working relationships with internal and external clients to better achieve the department's objectives.
- Escalate and make recommendations to the appropriate authority about any inquiries or issues that are beyond the scope of the role.
- Complete daily workload within strict timeframes and address any issues with the manager.
- Ensure effective cross-functional coordination with other teams.

**Required** **Competencies & Qualifications**:

- Demonstrated effectiveness at sustaining high value level relationships.
- Must have exceptional interpersonal and communication skills.
- Working knowledge of MS Office (Word, Excel and Outlook).
- Strong organizational skills and commitment to meeting deadlines.
- Ability to multitask and manage tight timelines in a dynamic and high-volume environment.
- A high degree of accuracy with great attention to detail
- A focused and detail oriented approach to complete tasks with high level of accuracy
- Excellent analytical and problem-solving skills.
- Intermediate Excel skills with a demonstrated ability to work with various datasets.
- Knowledge and understanding of financial systems.
- Genuine motivation to succeed and willingness to learn and grow the position.

**Desired Competencies & Qualifications**:

- Post-Secondary education in Accounting, Finance, Commerce, Business Administration, and Management etc. strong asset.
- Capacity to apprehend the various sources of information used in accounting.
- Ability to work independently and as part of a team.
- Team oriented with an ability to build strong working relationships across the organization.

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$26.00 per hour

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site parking

Flexible La


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