Representative, Customer Support
2 weeks ago
Representative, Customer Support
EVO Payments, Inc. is a leading payment technology and services provider. EVO offers a number of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across the globe with offices across the Americas, Europe, and China. As a fully integrated merchant acquirer and payment processor in over 50 markets and 150 currencies worldwide, EVO provides competitive solutions that promote business growth, increase customer loyalty, and enhance data security in the markets it serves.
**About the role**:
As a customer support representative you will be responsible for the following helping to support our merchants.
**What you will do**:
- Greet customers with a professional, polite and warm manner
- Commit to delivering outstanding customer service
- Display a positive 'can-do' attitude
- Express empathy and utilize negotiation skills to resolve customer inquiries
- Cooperatively problem solve customers' basic technical issues
- Ability to multitask and efficiently utilize client resources and specific tools to meet customers' needs
- Demonstrate efficient attention to detail
- Display knowledgeable computer skills and ability
- Adapt easily to change and comfortable working in a progressive learning environment
- Respond to inbound calls, assisting merchants with customer service and technical support related issues in a positive and professional manner..
**About you**:
- Perfectly fluent in French and English (spoken and written).
- Available Monday - Friday, 9AM - 7PM
- 1-2 years in an inbound technical support call center.
- Experience in financial services or point-of-sale systems industry is an asset.
- High School diploma or equivalence.Ability to adapt to a dynamic environment
**What can EVO do for you?**
- Own your destiny with a worldwide payments industry leader where you can learn, grow, and advance
- Enjoy a competitive salary and a comprehensive benefits package: RRSP with DPSP, generous paid time off, medical, dental, vision coverage plus health savings accounts, employer-paid Life & AD&D Insurance, and much more
- Thrive in a collaborative culture that supports innovation
Our people are the key to our success. Our commitment is to build a diverse, safe, and resilient culture that evolves with the needs of our people and the communities in which we operate. We are dedicated to creating a workspace environment that provides a sense of purpose for our people and supports each of us to learn, develop, and reach our full potential. Our culture and values are grounded in service, integrity, diversity, teamwork, and taking ownership of our actions and reputation.
**Disclaimer**
The preceding position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.
EVO Payments Inc. is an equal opportunity employer committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, gender, sexual preferences, age, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal or provincial law.
-
Customer Support Representative
Found in: Jooble CA O C2 - 2 weeks ago
Canada Wow24-7 Inc. Full timeOur mission goes way beyond making working life simpler, we provide WOW-working opportunities. Begin Your Journey to Excellence – You Could Be the Driving Force Behind Our Team!If you’re ready for a new and exciting journey in customer support, we’re the place to! Why Us? We are an outsourcing company with operational offices in Kyiv and Lviv,...
-
Customer Support Representative
Found in: Jooble CA O C2 - 5 days ago
Canada Wow24-7 Inc. Full timeOur mission goes way beyond making working life simpler, we provide WOW-working opportunities. Are you on the lookout for an exciting and professional work environment that offers a unique opportunity to engage with international clients? Look no further! We are currently seeking a Customer Support Representative to join our close-knit team. Why Us?...
-
Remote Spanish Speaking Customer Support Representative
Found in: Jooble CA O C2 - 7 days ago
Canada Canadian Imperial Bank of Commerce Full timeClient Service Representative page is loaded Client Service Representative Apply locations Arnprior, ON time type Part time posted on Posted 2 Days Ago job requisition id 2409322 We’re building a relationship-oriented bank for the modern world. As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use...
-
Customer Support Representative
Found in: Jooble CA O C2 - 2 weeks ago
Canada Wow24-7 Inc. Full timeOur mission goes way beyond making working life simpler, we provide WOW-working opportunities. On a Pursuit of Excellence – You Could Be the Key Element We’re Seeking!Join Our Dynamic Team! Why Us? We’re an outsourcing company, with operational offices in Kyiv and Lviv. We collaborate with top-notch companies across Israel, Germany, Denmark,...
-
Customer Experience Representative/Operations Representative
Found in: Jooble CA O C2 - 2 weeks ago
Canada Canadian Imperial Bank of Commerce Full timeClient Service Representative [Hourly] page is loaded Client Service Representative [Hourly] Apply locations Merritt, BC time type Part time posted on Posted Yesterday job requisition id 2409420 We’re building a relationship-oriented bank for the modern world. As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking...
-
Support and Training Representative
Found in: Jooble CA O C2 - 1 week ago
Canada HUB International Full timeClient Care Representative – Personal Lines page is loaded Client Care Representative – Personal Lines Solicitar locations Williams Lake, BC time type Full time posted on Publicado hace más de 30 días job requisition id R0021091 Hi, we’re HUB! We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise...
-
Bilingual Customer Care Representative
Found in: Jooble CA O C2 - 1 week ago
Canada Techtronic Industries Canada Inc. Full timeBilingual Customer Care Representative page is loaded Bilingual Customer Care Representative Apply locations Toronto Headquarters time type Full time posted on Posted 5 Days Ago job requisition id R50252 At TTi, people come for the opportunity and stay for the culture! Job Description Summary POSITION TITLE: Bilingual Customer Care Rep REPORTS TO: CRM...
-
Customer Technical Representative
Found in: Jooble CA O C2 - 7 days ago
Canada Siemens Gas and Power GmbH & Co. KG Full timeCustomer Technical Service Representative A Snapshot of Your Day As a Customer Technical Service Representative for the Power Turbine portfolio, you will be responsible for the timely delivery of the work instructions and technical reports for the value stream. You will coordinate and host all aspects associated with any customer witness points that are...
-
Customer Support Representative
Found in: Jooble CA O C2 - 1 week ago
Canada Clipboard Health LLC Full timeJoin Our Team as a Documents Subject Matter Expert (SME) at Clipboard Health! Are you passionate about ensuring accuracy and compliance in business operations? At Clipboard Health, we're dedicated to providing exceptional service to healthcare professionals (HCPs) while upholding the highest standards of quality and integrity. As a Customer Support...
-
Representative - Customer Service Agent
Found in: Jooble CA O C2 - 1 week ago
Canada Air Canada Full timeBilingual Customer Relations Representative - 33769 Location:DORVAL,QC,Canada Montreal, QC, Canada (On-site) Branch: Contact Centers Full-Time At Air Canada, we understand the importance of excellence in customer service. We also recognize that each customer interaction is an opportunity to make a positive impression. As a Customer...
-
Customer Support Representative Virtual Hiring Event
Found in: Jooble CA O C2 - 1 week ago
Canada Plooto Inc Full time82% of small businesses fail due to poor management of cash flow. Our vision is to enable the advancement of Small and Medium-sized Businesses (SMBs) by developing the tools & insights they need to maximize their cash flow.Over 10,000 businesses and their finance teams trust Plooto to automate their financial processes so they can focus on reaching their...
-
Customer Support Associate
Found in: Jooble CA O C2 - 17 hours ago
Canada Abstract Management Group Full timeThe consumer comes first within the hospitality industry and that is no exception at Abstract Management Group. Our Customer Support Associates help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Associate, you will be a part of creating and...
-
Customer Support Specialist
Found in: Jooble CA O C2 - 1 week ago
Canada Ascertra Full timeAscertra is on the lookout for a dynamic Customer Support Specialist to join our team. Ascertra is a Constellation Software Inc. company (TSX:CSU) and has offices globally including within the United States of America, Canada, the UK, Norway, India and more. Our global teams work together to create the best possible experience for employees and customers. ...
-
Customer Support Specialist
Found in: Jooble CA O C2 - 1 week ago
Canada Trykeep Full timeOur Journey at Keep: At Keep, we embarked on a mission started by a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology? This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from...
-
Customer Support Engineer
Found in: Jooble CA O C2 - 1 week ago
Canada Telcobridges Inc. Full timeReporting to the Director of Customer Service, the Customer Support Engineer provides technical assistance to customers worldwide relating to the use of TelcoBridges’ products. TelcoBridges offers a very stimulating working environment with excellent learning and traveling opportunities. The candidate will develop strong technical background and...
-
Representative/Commercial agent
Found in: Jooble CA O C2 - 7 days ago
Canada Samuel Packaging Systems Group Full timeFull time Job Shift Due to our continued success, we are seeking an Inside Sales Representative to join our team in Laval, QC. Health, dental and vision insurance - Pension plan with company match - Inside sales representatives work closely with customers to find their required needs, create solutions and ensure a smooth sale process. Sales...
-
Bilingual Customer Relations Representative
Found in: Jooble CA O C2 - 1 week ago
Canada Air Canada Full timeBilingual Customer Relations Representative - 35081 Location:DORVAL,QC,Canada Posting Start Date: Feb 29, 2024 Posting End Date: Ongoing Location: Montreal, QC, Canada (On-site) Starting Salary: $19.36/hour Branch: Contact Centers Category: Unionized (UNIFOR) Job type: Full-Time Looking for a challenging and rewarding career opportunity?...
-
Bilingual Customer Relations Representative
Found in: Jooble CA O C2 - 1 week ago
Canada Air Canada Full timeBilingual Customer Relations Representative - 33769 Location:DORVAL,QC,Canada Posting Start Date: Aug 18, 2023 Posting End Date: Ongoing Location: Montreal, QC, Canada (On-site) Starting Salary: $19.36/hour Branch: Contact Centers Category: Unionized (UNIFOR) Job type: Full-Time Looking for a challenging and rewarding career opportunity?...
-
Bilingual Customer Service Online Sales Representative
Found in: Jooble CA O C2 - 1 week ago
Canada Air Canada Full timeBilingual Customer Sales and Service Agent (Aeroplan) - Call Centre - 31426 Location:DORVAL,QC,Canada Location: Dorval, QC, Canada Full-Time As a Customer Sales and Service Agent in our Aeroplan contact centre, you are the voice of the Aeroplan program. If you love working with people and take pride in delivering memorable customer service, then...
-
Customer Support Specialist
Found in: Whatjobs CA C2 - 5 days ago
Canada LOGO.com | Free Logo Maker Full timeLOGO.com is looking for a talented and passionate customer support specialist to join our team as we put logo and brand creation tools in the hands of millions of users around the world. Our goal is to make starting a dream business easy and fun for entrepreneurs.For this role, you'll primarily be responsible for managing our customer support channels which...