Customer Support Representative

3 weeks ago


Canada Wow24-7 Inc. Full time

Our mission goes way beyond making working life simpler, we provide WOW-working opportunities.

Are you on the lookout for an exciting and professional work environment that offers a unique opportunity to engage with international clients? Look no further We are currently seeking a Customer Support Representative to join our close-knit team.

Why Us?

We’re an esteemed outsourcing company, with operational offices in Kyiv and Lviv. Our mission is to provide top-notch customer support services to businesses worldwide, collaborating with companies hailing from Israel, Germany, Denmark, Switzerland, Netherlands, Sweden, Canada, the USA, and beyond.

In our company, you’ll immerse yourself in a multicultural setting, honing your communication skills while interacting with clients from diverse backgrounds.

Responsibilities:
  • Promptly addressing customer inquiries via email, chats and phone.
  • Skillfully managing customer concerns and complaints.
  • Guiding new clients through updates, discounts, payment methods, and other company-related matters.
  • Delivering top-notch support to our valued existing customers.
Skills & Requirements:
  • Exceptional fluency in English.
  • A background in customer support or call center operations (a bonus, but not mandatory).
  • A keen ear for active listening.
  • A knack for analytical thinking and problem-solving.
What We Offer
  • A vibrant and driven workplace culture
  • Competitive salary packages
  • Enjoy working remotely
  • Paid training and probation period
  • The community of like-minded people
  • A dynamic and cooperative work environment
  • The opportunity to grow professionally
Join us and become part of a dynamic team that values your skills and offers an exciting platform to grow both personally and professionally Please kindly provide your CV CV Submission Do you want to work with us? Please fill in your details below.

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