Representative - Customer Service Agent

Found in: Jooble CA O C2 - 7 days ago


Canada Air Canada Full time

Bilingual Customer Relations Representative - 33769
Location:DORVAL,QC,Canada
Montreal, QC, Canada (On-site)

Branch: Contact Centers

Full-Time
At Air Canada, we understand the importance of excellence in customer service. We also recognize that each customer interaction is an opportunity to make a positive impression.
As a Customer Relations Representative, your role is about building meaningful connections with our customers. You are an ambassador for Air Canada and must be comfortable responding to our customers by phone and in writing.
Understand the importance of empathy in building long-lasting customer relationships.
Respond with compassion and care to customer inquiries and complaints by phone and email, even under challenging circumstances.
Provide feedback to leads, management, and internal stakeholders to promote continuous improvement of our products, processes and services.
Very strong customer service background, including demonstrated problem-solving skills and a solution-driven mindset.
Available to work a variety of day, evening and overnight shifts, including weekends and statutory holidays.
Able to adapt to changes in procedures, policies and regulations.
Note that seeking required work permits/visas or other authorizations which may be required is the sole responsibly of each candidate.
Candidates must speak English and French fluently and must have excellent writing skills in both English and French. Moreover, strong consideration will also be given to candidates fluent in Spanish. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience
Diversity and Inclusion :
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Indicates an external site which may not meet accessibility guidelines.
#


  • Customer Service Agent

    Found in: Jooble CA O C2 - 5 days ago


    Canada Di Leone Group Inc. Full time

    We are looking for professional talents with experience and knowledge for our Customer Service Department, for the position of Customer Service Agent . It is essential to have the ability to follow instructions, we ask you to read the ENTIRE ADVERTISEMENT. We are a Company dedicated to the professional assistance of our clients, in immigration and...

  • Bilingual Customer Service Online Sales Representative

    Found in: Jooble CA O C2 - 5 days ago


    Canada Air Canada Full time

    Bilingual Customer Sales and Service Agent (Aeroplan) - Call Centre - 31426 Location:DORVAL,QC,Canada Location: Dorval, QC, Canada  Full-Time As a Customer Sales and Service Agent in our Aeroplan contact centre, you are the voice of the Aeroplan program. If you love working with people and take pride in delivering memorable customer service, then...

  • Customer Technical Representative

    Found in: Jooble CA O C2 - 4 days ago


    Canada Siemens Gas and Power GmbH & Co. KG Full time

    Customer Technical Service Representative A Snapshot of Your Day As a Customer Technical Service Representative for the Power Turbine portfolio, you will be responsible for the timely delivery of the work instructions and technical reports for the value stream. You will coordinate and host all aspects associated with any customer witness points that are...

  • Customer Service Agent

    Found in: Jooble CA O C2 - 5 days ago


    Canada Calm Air Full time

    Calm Air - Arviat, NU, 1 Hwy 10, Arviat, Nunavut, Canada Req #274 Friday, February 9, 2024 Position Title: Customer Service Agent Location: Arviat, NU Status: Casual Term Start Date : Immediately Who We Are! Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson...

  • Customer Service Agent

    Found in: Jooble CA O C2 - 1 day ago


    Canada Calm Air Full time

    Calm Air - Baker Lake, NU, 1 Hwy 10, Baker Lake, Nunavut, Canada Req #311 Tuesday, April 23, 2024 Position Title: Customer Service Agent Location: Baker Lake, NU Status: Full Time Start Date: Immediately Who We Are! Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson...

  • Agent, Customer Service

    Found in: Jooble CA O C2 - 5 days ago


    Canada Canadian North Inc. Full time

    The Customer Service Agent is responsible for ensuring the highest level of customer service for our passengers by processing passenger checking in, processing baggage, and their general inquiries. Level: As per the UNIFOR Collective Agreement. Pay Rate: Starting at $20.50 per hour as per the UNIFOR Collective Agreement or commensurate with experience. In...

  • Customer Service/Shipping Representative

    Found in: Jooble CA O C2 - 5 days ago


    Canada Pacific Coastal Airlines Ltd. Full time

    Customer Service and Cargo Agent (Bella Bella) Pacific Coastal Airlines is looking for a permanent part-time (20-32hrs per week) Customer Service and Cargo Agen t based in Bella Bella, BC. We are excited to welcome safety-oriented and customer service minded individual to continue their career with our growing company. Pacific Coastal Airlines is...

  • Spanish Bilingual, French Bilingual

    Found in: Jooble CA O C2 - 5 days ago


    Canada Di Leone Group Inc. Full time

    We are looking for professional talents with experience and knowledge for our Customer Service Department, for the position of Customer Service Agent . We are a Company dedicated to the professional assistance of our clients, in immigration and humanitarian legal processes to Canada and the United States. Skills of a good Customer Service Agent: ~ · ...

  • Representative/Commercial agent

    Found in: Jooble CA O C2 - 4 days ago


    Canada Samuel Packaging Systems Group Full time

    Full time Job Shift Due to our continued success, we are seeking an Inside Sales Representative to join our team in Laval, QC. Health, dental and vision insurance - Pension plan with company match - Inside sales representatives work closely with customers to find their required needs, create solutions and ensure a smooth sale process. Sales...

  • Spanish Bilingual, French Bilingual

    Found in: Jooble CA O C2 - 5 days ago


    Canada Calm Air Full time

    Position Title: Customer Service Agent Status: Casual Term Start Date : Immediately Calm Air International is a regional airline serving the Northern part of Central Canada. At Calm Air International LP, we value our customers, passengers, and the communities we serve. This position will have the opportunity to share their skills at all our bases...

  • Spanish Bilingual, French Bilingual

    Found in: Jooble CA O C2 - 1 day ago


    Canada Calm Air Full time

    Position Title: Customer Service Agent Status: Full Time Start Date: Immediately Calm Air International is a regional airline serving the Northern part of Central Canada. At Calm Air International LP, we value our customers, passengers, and the communities we serve. Calm Air Customer Service Agents provide valuable front-line passenger support and...

  • Customer Experience Representative/Operations Representative

    Found in: Jooble CA O C2 - 1 week ago


    Canada Canadian Imperial Bank of Commerce Full time

    Client Service Representative [Hourly] page is loaded Client Service Representative [Hourly] Apply locations Merritt, BC time type Part time posted on Posted Yesterday job requisition id 2409420 We’re building a relationship-oriented bank for the modern world. As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking...

  • Customer Service

    Found in: Jooble CA O C2 - 5 days ago


    Canada Merriam Music Full time

    Merriam Music is seeking problem-solving, empathetic, and detail-oriented customer care representatives. Apply for the customer service job today! MERRIAM MUSIC | CUSTOMER SERVICE JOBS start your career in music The administrative team at Merriam Music plays an integral role in helping to deliver over 120,000 music lessons per year to our valued clients...

  • Guest Service Agent

    Found in: Jooble CA O C2 - 5 days ago


    Canada Northview Apartment REIT Full time

    At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests and commercial tenants across Canada. We are looking for a part-time Guest Service Agent to join our Hotel team in Iqaluit, NU. Reporting...

  • Restaurant Guest Service Agent

    Found in: Jooble CA O C2 - 4 days ago


    Canada Onni Group Full time

    Calling all experienced Guest Service Agents! Here is an exciting opportunity for a Senior Guest Service Agent to join us! The Senior Guest Services Agent responds to a wide variety of guest requests by accurately assessing the guest's needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction. Agent is...

  • Customer Service Agent

    Found in: Jooble CA O C2 - 5 days ago


    Canada Executive Aviation Fuels Ltd Full time

    Do you enjoy the aviation industry and are looking for a leadership opportunity? Are you passionate about aviation and looking to grow your career? If you've answered yes, we'd love to hear from you! So, would you say that going above and beyond is in your DNA?Do you love to travel and want to travel even more at discounted rates? Does the...

  • Telecommunications Sales Agent

    Found in: Jooble CA O C2 - 1 week ago


    Canada The Acquisition Group Full time

    We represent our client TELUS Communications with pride as a full-service provider of business marketing solutions by offering outstanding marketing and direct customer relations services. Our team maintains an optimistic outlook while going above and beyond to achieve client satisfaction through our competent sales and customer service abilities. ...

  • Bilingual Customer Care Representative

    Found in: Jooble CA O C2 - 7 days ago


    Canada Techtronic Industries Canada Inc. Full time

    Bilingual Customer Care Representative page is loaded Bilingual Customer Care Representative Apply locations Toronto Headquarters time type Full time posted on Posted 5 Days Ago job requisition id R50252 At TTi, people come for the opportunity and stay for the culture! Job Description Summary POSITION TITLE: Bilingual Customer Care Rep REPORTS TO: CRM...

  • Customer Support Representative

    Found in: Jooble CA O C2 - 1 week ago


    Canada Wow24-7 Inc. Full time

    Our mission goes way beyond making working life simpler, we provide WOW-working opportunities. Begin Your Journey to Excellence – You Could Be the Driving Force Behind Our Team!If you’re ready for a new and exciting journey in customer support, we’re the place to! Why Us? We are an outsourcing company with operational offices in Kyiv and Lviv,...

  • Weekend Guest Services Agent

    Found in: Jooble CA O C2 - 5 days ago


    Canada Onni Group Full time

    Are you up passionate about supporting residents? The Residential Guest Services Agent is responsible for delivering customer service to residential tenants by managing guests, deliveries, packages, special requests, and amenity reservations. Friends and family rates for our Hotel Properties throughout the company Handles all customer interactions with...